EDMONTON, AB | February 5, 2026 – Flair Airlines delivered industry-leading operational performance in January, setting the benchmark for reliability during one of the most demanding months of the winter travel season.

In January, Flair delivered a 97.2% completion factor, a 67.6% A15 on-time performance, up four points year over year, and an 85.4% A60 on-time performance. These results led the industry, outperforming Air Canada, Porter, and WestJet. Extreme weather conditions throughout the month drove the majority of cancellations.

“Winter weather challenged the entire industry in January,” said Flair CEO Maciej Wilk. “Our teams remained focused on delivering reliable, on-time service for customers, and these results reflect that commitment.”

January Performance Overview

Airline	A15 On-Time Performance	Completion Factor
Flair Airlines	67.6%	97.2%
WestJet	64.1%	95.9%
Air Canada	57.4%	89.6%
Porter	51.4%	95.7%

Source: Cirium

In addition to outstanding operational performance, Flair flew 285,506 passengers in January with an 83.1% load factor, reflecting sustained demand across its network.

Flair also continued to operate an efficient, modern fleet, recording 97.30 grams of CO₂ per revenue passenger mile, reinforcing its position as one of Canada’s greenest airlines.  
“We’re confident these results will carry us forward through the rest of 2026,” Wilk added. “Reliability is not a moment for us; it’s the standard our customers should expect every time they chose Flair.”

As the winter season continues, Flair remains focused on operational discipline, network reliability, and delivering a predictable, affordable travel experience. Every milestone continues to move Flair FWD

About Flair Airlines

Flair Airlines is Canada’s most reliable and greenest airline, on a mission to make air travel affordable, accessible, and enjoyable for everyone. With a growing fleet of fuel-efficient Boeing 737 aircraft, Flair connects 25 cities across Canada, the U.S., Mexico, the Dominican Republic, and Jamaica. Flair FWD is our ongoing commitment to better travel – delivering smarter service, stress-free travel with Flair Express, low fares, and customer experiences that go beyond expectations. 

Strong December results close out a year of industry-leading reliability

EDMONTON, AB – January 5, 2026 – Flair Airlines closed out 2025 with another strong month of operational performance, reinforcing its position as Canada’s most reliable airline both in December and across the full calendar year.

In December, Flair delivered a 99.4% completion factor and 62.4% A15 on-time performance, outperforming major Canadian carriers through peak holiday travel and winter conditions. Even with 39 percent of delays in December driven by air traffic control and weather, the airline reduced total delay minutes by 14% year over year, demonstrating resilience during peak operations.

That same consistency defined the year. In 2025 overall, Flair delivered the best on-time performance and completion factor in Canada, with a 99.0% completion factor and a 75.0% A15 on-time performance. On-time performance improved by seven points from 2024, 91.5% of flights beat our A60 guarantee, and total delay minutes decreased 37% despite an increase in air traffic control delays. Flair achieved a 99.0% completion factor in 2025, up from 98.5% in 2024, with cancellations down 30% year over year.

“For our customers, reliability means confidence,” said Flair CEO, Maciej Wilk. “It means knowing your flight will operate as planned, even during the busiest and most challenging times of the year. That’s the standard we’re committed to delivering every day, and the results from this past year speak for themselves.”

December Performance Overview

Airline	A15 On-Time Performance	Completion Factor
Flair Airlines	62.4%	99.4%
WestJet	57.4%	95.5%
Air Canada	54.3%	94.1%
Porter	44.1%	95.0%

2025 Performance Overview

Airline	A15 On-Time Performance	Completion Factor
Flair Airlines	75.0%	99.0%
WestJet	74.5%	97.7%
Air Canada	74.1%	95.9%
Porter	72.8%	97.7%

In addition to its operational performance, Flair flew 331,504 passengers in December at an 83.8% load factor, reflecting strong demand across the network during the peak holiday travel period.

Additionally, Flair also reinforced its position as Canada’s greenest airline in December, recording 94.17 grams of CO₂ per revenue passenger mile (RPM).

“Reliability and trust are earned over time,” said Wilk. “They show up in how you plan, how you operate, and how you recover through unexpected challenges. That mindset defined our performance in 2025 and will continue to deliver for customers in 2026.”

In 2026, Flair remains focused on consistency and trust at every touchpoint. Every team across the airline contributes to this outstanding performance, and every milestone continues to move Flair FWD.

About Flair Airlines

Flair Airlines is Canada’s most reliable and greenest airline, on a mission to make air travel affordable, accessible, and enjoyable for everyone. With a growing fleet of fuel-efficient Boeing 737 aircraft, Flair connects 25 cities across Canada, the U.S., Mexico, the Dominican Republic, and Jamaica. Flair FWD is our ongoing commitment to better travel – delivering smarter service, stress-free travel with Flair Express, low fares, and customer experiences that go beyond expectations. 

New feature lets customers resell non-refundable tickets directly through Flair’s website

Edmonton, Alberta – December 10, 2025 – Flair is proud to announce a new partnership with French travel-tech startup Fairlyne, bringing Canada its first-ever airline ticket resale service. This innovative feature allows passengers holding non-refundable tickets to request to resell their seat directly through Flair’s website.

Instead of losing the value of their ticket when plans change, eligible customers will soon be able to list their seats for resale and receive compensation if another traveller successfully purchases them. For Flair, this means better seat utilization on high-demand flights and a more flexible, customer-friendly travel experience.

“This service is about providing passengers with a better experience, even when they can’t travel,” said Maciej Wilk, CEO of Flair Airlines. “It’s a smart solution that offers our customers more flexibility while helping us optimize flight occupancy. We’re proud to be among the first to launch this kind of innovation in Canada.”

The service is powered by Fairlyne’s white-label platform, designed specifically for the travel industry. It enables Flair to deliver a seamless, branded experience while maintaining full control over pricing, rules, and conditions for resale.

“We’re helping airlines introduce a new level of customer service and flexibility, while maintaining complete control,” said Gilles de Richemond, CEO of Fairlyne. “It’s a customer-first approach that addresses a long-standing frustration.”

This partnership reflects Flair’s ongoing commitment to innovation and improved customer experience. The new resale feature will launch in the coming weeks.

This initiative is part of Flair FWD, the airline’s broader strategy to make travel easier, more affordable, and more flexible for Canadians. By investing in new tools and technologies that give customers back control, Flair continues to lead the way in accountable, customer-first air travel.

About Flair Airlines

Flair Airlines is Canada’s most reliable and greenest airline, on a mission to make air travel affordable, accessible, and enjoyable for everyone. With a growing fleet of fuel-efficient Boeing 737 aircraft, Flair connects over 25 cities across Canada, the U.S., Mexico, the Dominican Republic, and Jamaica. Flair FWD is our ongoing commitment to better travel—delivering smarter service, low fares, and customer experiences that go beyond expectations. 

Members of the media may contact media@flyflair.com for more information.

About Fairlyne

Fairlyne is a SaaS post-booking optimization platform for the travel and transportation industry. The company enables airlines and rail operators to create their own fully branded resale experience, allowing passengers who can no longer travel to request the resale of their booking directly within the operator’s ecosystem.

By recovering and revaluing unused bookings on high-demand departures, Fairlyne helps operators generate pure-margin revenue without increasing operational costs, all while delivering a simple, fair, and customer-centric solution for passengers.

Fairlyne powers post-booking optimization programs with partners including Transavia, Flair Airlines, OUIGO and Royal Air Maroc, and operates globally from its headquarters in Paris.

Edmonton, Alberta | December 3, 2025 — Flair Airlines is making holiday travel easier than ever, and a lot smarter with the launch of Flair Express, the latest and most impactful customer-experience enhancement under Flair FWD.

For the first time in the airline’s history, any customer who purchases a carry-on bag, whether through a bundle or on its own, will receive Flair Express benefits: a faster, frictionless airport experience from check-in to takeoff and a smoother, and priority boarding in a dedicated Flair Express lane.

“Canadians deserve travel that adapts to them, not the other way around,” says Maciej Wilk, CEO of Flair Airlines. “Flair Express is a simple change that makes a big difference, less stress, fewer lines, and a smoother start to every journey. It’s one more way we’re delivering on our Flair FWD promise to make Flair the easiest airline to fly.”

Launched system-wide on December 3, Flair Express offers the option to remove all friction points for customers and gives more Canadians a reason to fly Flair with confidence this holiday season.

And there’s more to come. Flair FWD continues to introduce customer-focused improvements in 2026, including:

• New Fare Bundles: Four simplified bundles—Basic, Lite, Plus, and MAX—to give travellers more choice and flexibility.
• Ticket Resale with Fairlyne: Flair becomes North America’s first airline to offer secure ticket resale, allowing travellers to resell unused seats and giving others access to lower fares.
• Flair Vacations: Launching this December, offering bundled flights + hotels across Flair’s expanding network, including Mexico, the Southern United States, and the Caribbean.
• A new app: Launching soon, customers can book flights with ease on our new app.

As Canada’s most reliable airline, Flair continues to pair low fares with meaningful improvements that make travel easier, smoother, and more delightful.

“Every month, we’re finding new ways to make flying with Flair feel better,” Wilk added. “Flair Express is the latest example, and it’s only the beginning.”

About Flair Airlines

Flair Airlines is Canada’s most reliable and greenest airline, on a mission to make air travel affordable, accessible, and enjoyable for everyone. With a growing fleet of fuel-efficient Boeing 737 aircraft, Flair connects 25 cities across Canada, the U.S., Mexico, the Dominican Republic, and Jamaica. Flair FWD is our ongoing commitment to better travel – delivering smarter service, stress-free travel with Flair Express, low fares, and customer experiences that go beyond expectations. 

Canada’s most reliable airline posts a 99.4% completion rate and introduces new Flair FWD improvements ahead of the holiday season 

Edmonton, Alberta | November 6, 2025 — Flair once again proved to be the most reliable airline in Canada in October, achieving a 99.4% completion factor and delivering exceptional operational performance and customer experience enhancements across its network. 

“Reliability is constant at Flair – it’s what we do every day,” said Maciej Wilk, CEO of Flair Airlines. “But safety is non-negotiable. We’re not just meeting the standard in Canada – we’re forcing everyone else to raise theirs. When Flair performs, the entire market levels up, and fares decrease. Our drive for operational excellence doesn’t pause, and we keep pushing the limits of what great performance and customer experience mean under our Flair FWD initiative.” 

Flair operated more than 2,100 flights and cancelled only 13, two of which were due to uncontrollable conditions at the Kingston, Jamaica Airport (KIN) due to Hurricane Melissa. 

Flair posted strong operational metrics across the board: 

• On-time performance (A15): 85.2%, a four-point improvement over the same month last year 
• 95.5% of flights departed within 60 minutes of schedule, meaning Flair’s On-Time Guarantee was rarely needed 
• Load factor: 88.1%, with 348,767 customers flown 
• CO₂ emissions: 89.38g per RPM, maintaining Canada’s lowest emissions per customer 

Flair remains one of North America’s top five airlines for on-time performance and continues to outperform many competitors on operational consistency. 

October also marked a period of customer-focused progress under Flair FWD, the airline’s transformation program that’s redefining what value travel should look like in Canada. While other carriers are scaling back services or adding costs, Flair continues to enhance experiences without raising fares. 

Starting this December, Flair Express is redefining what easy travel feels like. Carry-on customers will breeze through the airport with faster baggage handling and seamless boarding. Passengers will also gain from increased flexibility – Flair becomes the first airline in North America to let you resell your ticket securely through Fairlyne. Add to those smarter bundles, cleaner digital tools, and total transparency every step of the way – all part of making Flair the easiest airline to fly. Flair Express: smart travel made easy. 

About Flair Airlines 

 
Flair Airlines is Canada’s most reliable and greenest airline, on a mission to make air travel affordable, accessible, and enjoyable for everyone. With a growing fleet of fuel-efficient Boeing 737 aircraft, Flair connects more than 25 cities across Canada, the U.S., Mexico, the Dominican Republic, and Jamaica. Flair FWD is our ongoing commitment to better travel—delivering smarter service, stress-free travel with Flair Express, low fares, and customer experiences that go beyond expectations. 

Frazer McKinstry adds global low-cost carrier expertise to advance the Flair FWD transformation

Edmonton, Alberta | November 3, 2025 — Flair Airlines is pleased to announce the appointment of Frazer McKinstry as Vice President, Airport Operations, based in Calgary. 

Frazer brings more than 17 years of experience in the airline and airport industry across Europe, including leadership roles with Swissport, Ryanair, and Volotea. He has managed large-scale operations, led major transformation projects, and delivered strong results in on-time performance, cost management, and customer experience. 

“Frazer’s deep operational expertise and leadership in high-growth, low-cost environments will be a tremendous asset as Flair continues to expand and enhance,” said Maciej Wilk, CEO of Flair Airlines. “His focus on performance, strategic improvements, efficiency, and people aligns perfectly with our Flair FWD vision for a smarter, simpler travel experience.” 

Most recently, Frazer served as Regional Operations Director at Swissport, where he oversaw multi-airport operations, implemented large-scale efficiency programs, and successfully negotiated multimillion-pound labour agreements. He previously held leadership roles at Ryanair and Volotea, where he specialized in driving operational excellence within ultra-low-cost carrier environments. 

Reflecting on his career, Frazer said:

“During the post-pandemic recovery, the industry bounced back so fast that no one was truly ready for it. I found myself back on the ground, checking in passengers and loading bags, and I loved every second of it. That experience reminded me how much I enjoy the hands-on side of aviation.” 

“ULCCs are what I know best: growth, agility, and expansion. Flair offers all of that in a new country and a new challenge,” he added. “My focus is on growing the business, improving on-time performance, and reducing missing bags, continuing to make Flair a stronger and even more reliable airline than it already is.” 

Frazer’s appointment underscores how Flair FWD is transforming every area of the airline. By aligning digital, operational, and customer experience improvements, Flair continues to deliver smarter, simpler, and more connected travel at exceptional value. 

About Flair Airlines

Flair Airlines is Canada’s most reliable and greenest airline, on a mission to make air travel affordable, accessible, and enjoyable for everyone. With a growing fleet of fuel-efficient Boeing 737 aircraft, Flair connects 25 cities across Canada, the U.S., Mexico, the Dominican Republic, and Jamaica. Flair FWD is our ongoing commitment to better travel – delivering smarter service, stress-free travel with Flair Express, low fares, and customer experiences that go beyond expectations. 

The partnership underscores Flair’s commitment to innovation and marks a key milestone in delivering seamless, personalized travel experiences.

NEW YORK, Oct. 27, 2025 /CNW/ — Netcore Cloud, a global leader in Agentic Marketing, today announced a strategic partnership with Flair Airlines, Canada’s leading independent ultra-low-cost carrier, to enhance customer engagement through a personalized, AI-powered digital experience platform.

Flair Airlines was seeking a partner with deep domain expertise in aviation – one capable of elevating the customer journey while establishing a scalable, future-ready AI roadmap. Netcore Cloud was selected for its strong alignment with Flair’s business objectives, proven success in driving digital transformation for global airlines, and shared vision for delivering meaningful customer experiences at scale.

Key pillars of Netcore’s solution included:

• AI-driven personalization: Delivering relevant, contextual engagement across all digital touchpoints.
• Omnichannel automation: Enabling seamless communication throughout the traveler’s journey – from booking to post-flight.
• Advanced analytics and insights: Equipping Flair’s marketing teams with data-driven intelligence to optimize customer interactions and boost campaign performance.

“Flair embarked on a transformation from being a no-frills carrier to becoming a meaningful part of every customer’s travel experience,” said Kalpit Jain, Group CEO, Netcore Cloud. “Our role extended beyond technology – we helped embed a culture of AI-driven personalization that fuels ancillary revenue growth and strengthens long-term customer loyalty.”

This collaboration reinforces Flair Airlines’ ongoing commitment to delivering innovative, friction-free digital experiences, further cementing its position as a leader in affordable, customer-centric air travel.

About Flair Airlines

Flair Airlines is Canada’s independent ultra‑low‑cost carrier, headquartered in Edmonton, Alberta. Operating a growing fleet of Boeing 737 aircraft and serving 25+ destinations across Canada, the U.S., Mexico, the Dominican Republic and Jamaica, Flair is committed to making air travel affordable, accessible and enjoyable.

About Netcore Cloud

Netcore Cloud, a leading agentic marketing platform, leverages its comprehensive Customer Engagement Suite to create personalized, omnichannel experiences. Leveraging AI to analyze customer data, Netcore enables targeted segments and meaningful digital interactions. Trusted by over 6,500 brands across sectors like Ecommerce, Retail, Banking and Financial Services, Media and Entertainment, and Travel, its marquee clients include Walmart, Unilever, Tommy Hilfiger, Domino’s, McDonald’s, Pizza Hut, and Crocs

Canada’s most reliable airline is bringing even more value to the skies

Edmonton, Alberta | October 17, 2025 — Six months after announcing its Flair FWD initiative, Flair Airlines is following through on its promise to deliver the best value in the Canadian skies by announcing a series of enhancements to its customer experience, without losing the affordable prices that millions of customers have come to love.

“Since launching Flair FWD, our teams have been hard at work, listening to our customers, reviewing our policies, and investing in delivering a better travel experience,” said Maciej Wilk, CEO of Flair Airlines. “The work is not over with today’s announcement. If anything, the work is just beginning.”

Over the past several months, Flair has already made several improvements, from booking to the baggage claim:

What’s New with Flair FWD 

Already Here: 

• Brand-new website: Customers will experience a simpler and faster flyflair.com, built on modern AWS technology. Flair’s redesigned website streamlines the entire journey, making it easier than ever to shop, select, and book flights with speed and confidence.
• Boarding passes for all: In an effort to speed up boarding, Flair used to do boarding pass collection at the check in counter. We heard customer feedback and now send digital boarding passes to every customer upon completing check in*. We hate lines. We don’t want you standing in an extra one.
• Delay & disruption information with the real story: Ever receive an email saying, “Your flight has been delayed due to operational reasons?” Us too. We hate those. We now have a team that writes the real story of your flight if it encounters a delay, though with Canada’s most reliable airline, we have to send fewer delay emails than others.
• On-Time Guarantee: On time performance is part of the Flair promise that’s why we give customers on all flights with a delay of 60 minutes or more a $60 e-voucher for next time. Reliability you can bank on.
• Apple AirTag bag tracking: We announced our partnership with Apple to be among the first airlines in Canada to allow automated bag tracking through Apple AirTag technology.

*Where possible, excluding pets

Coming Soon:

• Flair Express: This is a big one. We know that customers hate putting bags in the bag sizer, especially when they often fit in our overhead bins. So, we are going to change that too. Any customer who purchases a carry-on bag, whether through the Lite/MAX bundles or separately, will get Flair Express. Flair Express will allow customers to board in the first boarding group, through a dedicated line, and will only be required to physically put your bag in the sizer if you bring the kitchen sink…

Flair Express will be launching on December 3, systemwide.

• New Bundles: Our customers wanted better bundle choices, so we are going to deliver. Our four future bundles, Basic, Lite, Plus, and MAX, give customers more choice. Customers can expect to see the new bundles rolling across our platform in the coming months.

• Ticket resale with Fairlyne: We are proud to announce that Flair will be North America’s first airline to offer ticket resale through Fairlyne. If you can’t make your Flair flight anymore, we will potentially buy back your seat if your flight is popular. This will also allow us to offer more low fares to customers who still need a ticket. Flair’s partnership with Fairlyne will be launching in December, just in time for the holiday season.
• Flair Vacations: With Flair’s further expansion into the Caribbean and Latin America (Mexico City launches October 27 and Montego Bay launches December 14), customers have asked for a way to combine Flair flights with hotels for better value. Well, we have partnered with HBX to deliver Flair Vacations, arriving in December.

A New Flair 

Flair FWD reflects a deeper transformation underway at Flair Airlines. With a new leadership team, clear direction, and a profound sense of purpose, Flair is shifting the way travel is done in Canada.  Where other airlines are pulling back on customer experience and adding fees, Flair is enhancing its customer experience, adding more options, but not more costs.

“We’ve always been a value carrier, but value is about more than price; it’s also a feeling,” said Eric Tanner, Chief Commercial Officer. “We aim to show Canadians everywhere that Flair is different than what it once was. New Flair is reliable, transparent, and customer centric. We can’t wait to welcome you on board.”

Flair Airlines’ Flair FWD: An Exhibition in Art & Flight is on now and will be open to the public from October 18 – 31 at Twist Gallery, Toronto. It features art from National Geographic Explorer and award-winning photographer Mackenzie Calle.  

About Flair Airlines 

Flair Airlines is Canada’s most reliable and greenest airline, on a mission to make air travel affordable, accessible, and enjoyable for everyone. With a growing fleet of fuel-efficient Boeing 737 aircraft, Flair connects 25 cities across Canada, the U.S., Mexico, the Dominican Republic, and Jamaica. Flair FWD is our ongoing commitment to better travel, delivering smarter service, low fares, and customer experiences that go beyond expectations. 

EDMONTON, Alberta | October 7, 2025 — Flair Airlines has cemented its status as Canada’s most reliable and on-time airline, posting a remarkable 89.2% A15 on-time performance (OTP) in September 2025, the best in the country and second-best in North America, behind only Avelo Airlines. 

“We are setting the bar for what reliable, modern air travel should look like in Canada,” said Maciej Wilk, CEO of Flair Airlines. “To be the most on-time airline in the country and second across the entire continent is a tremendous achievement by our teams. Other airlines have premium lounges and glassware. We have flights that actually depart on time. Choose your luxury.” 

With an industry-leading completion factor of 99.64%, Flair continues to outperform Canada’s major carriers: 

• Flair Airlines: 89.2% OTP | 99.64%  
• Air Canada: 81.96% OTP | 97.81% completion 
• Porter Airlines: 88.30% OTP | 99.06% completion 
• WestJet: 85.31% OTP | 98.66% completion 

Flair’s internal OTP data tells an even stronger story: 

• 100% on-time performance and 100% completion on September 17 
• Over 50% fewer delays year-over-year 
• Average arrival: 1.5 minutes early 

In addition, Flair flew 351,148 passengers at an 86.1% load factor in September, while maintaining its position as Canada’s greenest airline, with 92.3 grams of CO₂ per revenue passenger mile, among the lowest in North America. 

With the busy holiday travel season approaching, Flair’s industry-leading performance arrives at the perfect moment. In October, the airline launches new nonstop routes to Mexico City (CDMX) from Toronto and Vancouver, along with recently added service beginning in December to Montego Bay, Jamaica, giving Canadians even more affordable access to bucket-list destinations. 

“While others are busy explaining cancellations, we’re busy flying,” added Wilk. “We’re showing up for our customers by delivering exceptional performance, and we’re expanding our network and showing Canadians that air travel can be reliable, easy, sustainable, and affordable all at once.  

Flair continues to back its schedule with Canada’s only On-Time Guarantee (OTG): if a flight arrives more than 60 minutes late, customers automatically receive a $60 travel credit. 

About Flair Airlines

Flair Airlines is Canada’s most reliable and greenest airline, on a mission to make air travel affordable, accessible, and enjoyable for everyone. With a growing fleet of fuel-efficient Boeing 737 aircraft, Flair connects 25 cities across Canada, the U.S., Mexico, the Dominican Republic, and Jamaica. Flair FWD is our ongoing commitment to better travel—delivering smarter service, low fares, and customer experiences that go beyond expectations.