If you are affected by Lynx Air’s cessation of air operations, the Canadian Transportation Agency suggests the following:
Passengers who are stranded or who have purchased a ticket for future travel with Lynx Air should contact their travel agent or transportation provider as soon as possible to see if it is possible to make alternative arrangements. If not, they may need to secure their own alternative travel arrangements.
Passengers who paid for their tickets by credit card should contact their credit card company to see what they are eligible for.
If travel insurance was purchased, passengers should contact the insurance company to see if their coverage includes such circumstances.
If passengers purchased their travel arrangements from a travel agent that is registered in Ontario, Quebec or British Columbia, they may be eligible for a refund from the provincial government authorities responsible for travel. Those authorities are the following:
WestJet is aware that Lynx Air has initiated CCAA proceedings and the resulting news that Lynx intends to cease operations at 12:01 a.m. MT on Monday, February 26, 2024.
We recognize the immediate impact this information has on passengers and employees of Lynx, and we are committed to assisting where we can through a number of actions:
All travel: 25% discount, by using discount code WESTJET, on all economy cabin fares on non-stop WestJet routes previously served by Lynx, for travel between February 22, 2024, and October 26, 2024, booking to be made up until February 29, 2024.
Canadian repatriation for transborder and sun: Fares are capped at $250 plus taxes and fees on all northbound economy cabin fares, on non-stop WestJet routes previously served by Lynx, for travel up until February 29, 2024, booking to be made before February 29, 2024*.
All domestic fares on non-stop WestJet routes previously served by Lynx, for travel up until February 29, 2024, will not exceed $500 plus taxes and fees*.
All bookings should be made online through westjet.com. WestJet has managed pricing to ensure fares reflect a reduction from what would typically be charged.
We are communicating closely with government officials and supporting agencies that are also working to address the needs of those impacted.
*All capped fares will be reflective on westjet.com on Friday, February 23, 2024
OTTAWA, Ontario–(BUSINESS WIRE)–CUPE National President Mark Hancock made the following statement today in response to the news Lynx Air will be shutting down operations on Monday.
“We are devastated for our members at Lynx and all the employees who lost their jobs today. While this is a hard day for the employees of Lynx, they are better off for belonging to Canada’s largest union. CUPE will represent them and defend their rights in these difficult times. We will fight to ensure the employees get everything they are legally entitled to.”
CUPE represents 240 flight attendants at the airline.
Calgary-based low-cost airline will cease operations effective February 26
CALGARY, Alberta, Feb. 22, 2024 (GLOBE NEWSWIRE) — Lynx Air (Lynx), a low-cost airline with service to destinations throughout Canada, the U.S. and Mexico, today announced that it has sought and obtained an initial order for creditor protection from the Court of King’s Bench of Alberta under the Companies’ Creditors Arrangement Act (“CCAA”).
Over the past year, Lynx Air, has faced a number of significant headwinds including rising operating costs, high fuel prices, exchange rates, increasing airport charges and a difficult economic and regulatory environment.
Operating as an ultra low-cost carrier, Lynx launched its inaugural flight in April 2022, growing its fleet and number of destinations while doubling its volume of passengers over the past two years. However, despite substantial growth in the business, ongoing operational improvements, cost reductions and efforts to explore a sale or merger, the challenges facing the company’s business have become too significant to overcome.
In connection with the commencement of proceedings, Lynx Air has made the decision to cease operations effective 12:01 a.m. MT on Monday, February 26, 2024, with flights continuing to operate until that time.
Every effort is being made to assist passengers at this time. Passengers with existing bookings are advised to contact their credit card company to secure refunds for pre-booked travel. Additional information for Lynx customers is available at this Frequently Asked Questions page (https://www.flylynx.com/en/faq-lynx).
Lynx would like to extend sincere gratitude to its loyal customers, dedicated employees and business partners for their commitment and dedication to the company.
Osler, Hoskin & Harcourt LLP are acting as legal advisors to Lynx Air. FTI Consulting Canada Inc. was appointed as the CCAA Monitor (“the Monitor”). Additional information related to the CCAA proceedings will be available on the Monitor’s case website at: cfcanada.fticonsulting.com/lynxair.
Lynx is celebrating by adding a third country, Mexico, to its network with a sale on all destinations
TORONTO, Feb. 15, 2024 (GLOBE NEWSWIRE) — Lynx Air (Lynx) is launching its inaugural flight to Mexico today, departing from Toronto Pearson International Airport (YYZ) and arriving at Cancún International Airport (CUN). Canada’s leading ultra-affordable airline will operate six direct flights per week between Toronto and Cancún, equating to more than 2,000 seats per week both ways.
To celebrate Lynx’s inaugural Cancún service, the airline is launching a limited-time seat sale, offering up to 25 per cent off base fares for flights network wide, using the promo code: CANCUN. Fares start from as low as $159* inclusive of taxes and fees. The sale starts on February 15 and ends at 11:59 PM EST on February 18, 2024. For complete sale details, and to book an ultra-affordable fare, visit FlyLynx.com
“Lynx Air took to the skies for the very first time less than two years ago, and we are excited to be expanding to Mexico, our third country in our network. The choice of Cancún as our first true beach destination was easy – it is a very popular holiday spot for Canadians, with its famous beaches, hospitality, and great weather, of course!” said Vijay Bathija, Chief Commercial Officer of Lynx. “Lynx is connecting Canadians to sunny Cancún at an ultra-affordable price. Whether you are traveling for a holiday to beautiful Cancún or to visit family and friends, Lynx will ensure a great flying experience at an ultra-affordable price.”
“Cancun is our highest-demand international destination, with more than 2,000 passengers headed down to the beach every day,” said Kurush Minocher, Executive Director, Airlines Relations and Customer Experience, Greater Toronto Airports Authority. “We’re pleased to see Lynx continue to grow their network from YYZ and provide passengers with increased choice.”
“Today is a day of great celebration for Cancun’s International Airport as we welcome Lynx Air into our family. With this new connectivity I’m confident that we will boost tourism between Cancun and Toronto together. Welcome home!”, expressed Carlos Trueba Coll, Director of Cancun Airport.
Lynx’s Mexico Schedule from/to Toronto
Effective Date
Frequency
Departure Station
Arrival Station
15 – FEB – 24
MON-TUES-THUR-FRI-SAT-SUN
TORONTO PEARSON INTERNATIONAL AIRPORT (YYZ)
CANCUN INTERNATIONAL AIRPORT (CUN)
15 – FEB – 24
MON-TUES-THUR-FRI-SAT-SUN
CANCUN INTERNATIONAL AIRPORT (CUN)
TORONTO PEARSON INTERNATIONAL AIRPORT (YYZ)
Please note that dates are subject to change. Visit the website for full schedule details.
* Available for a limited time; fares are accurate at the time of release and include taxes and fees, restrictions apply.
About Lynx Air
Lynx Air (Lynx), Canada’s leading ultra-low-cost airline, is on a mission to make air travel accessible to all, with ultra-affordable fares and a customer-focused flying experience. The airline was recently awarded Youngest Fleet in North America by ch-aviation as well as World’s 2nd Youngest Fleet Award 2024. Lynx operates a brand-new fleet of Boeing 737 aircraft, bringing an elevated customer experience to low-cost travel in Canada. These ultra-efficient and reliable aircraft are 20% more fuel efficient than previous generation aircraft, reducing Lynx’s carbon footprint, and making Lynx one of Canada’s most sustainable airlines. Lynx is a privately owned Canadian airline with the financial backing and industry expertise required to transform the Canadian aviation landscape.
Gatineau, January 17, 2024 – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has updated the list of large and small airlines for 2024.
According to the Air Passenger Protection Regulations, large airlines are those that have carried more than two million passengers in each of the two preceding years. All other airlines are considered small.
This designation has an impact on the requirements that apply to airlines. Specifically for small airlines, these requirements will be different with regards to:
compensation
rebooking
refunds
How airline size is determined
Large airlines within the meaning of the Air Passenger Protection Regulations are those that have carried more than two million passengers in each of the two preceding years. All other airlines are considered small.
Air Canada (including Jazz and Rouge), WestJet, Sunwing Airlines, Air Transat, and Flair Airlines are considered large airlines.
Lynx, Canada Jetlines, Canadian North and all other Canadian airlinesare currently considered small.
The size of the airline is listed in the terms and conditions of your ticket (the airline’s tariff).
Small airlines carrying passengers for large airlines
If a small airline is carrying passengers on behalf of a large airline under a contract, they would have to follow the large carrier obligations for those passengers. This includes, for example, situations where a small airline is operating a flight, but some or all the passengers on the flight have bought the ticket from another large airline (code share or capacity purchase agreement).
Usually, the ticket and/or itinerary will show you which airline sold the ticket and which airline is operating the flight. You can tell who issued the ticket by looking at the first two letters of the flight number (these letters represent the unique two-letter code of the airline that sold the ticket).
Accessible transportation
The Canadian Transportation Agency has a mandate to protect the fundamental right of persons with disabilities to accessible transportation services. For issues relating to accessibility, the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) defines a large airline as an air carrier that provides passenger services within and to and from Canada and that transported a worldwide total of 1,000,000 passengers or more during each of the two preceding calendar years. Air Canada (including Jazz and Rouge), WestJet, Sunwing Airlines, Air Transat, Flair Airlines and Canadian North are considered large airlines for the ATPDR.
CALGARY, Alberta–(BUSINESS WIRE)–Flight attendants at Lynx Air have voted to join the Canadian Union of Public Employees (CUPE), where they will join forces with 18,500 flight attendants from ten other airlines across Canada.
“We’re thrilled to be joining CUPE, where we’ll have the support and the resources we need to achieve fair wages and clear work rules in a strong first collective agreement,” said Gloria Kohli, a flight attendant at Lynx and member of the organizing committee.
Lynx Air is an ultra low-cost carrier based in Calgary, established in 2021. By organizing their own union, cabin crew at the airline are hoping to put a stop to long duty days for no additional compensation and bargain a fair contract that addresses their concerns over fatigue and fair compensation.
“Flight attendants at Lynx have been motivated since day one to establish strong representation and a strong voice in the workplace and that’s exactly what they’ll have with CUPE,” said Brigitte Benoit, an organizer with CUPE.
CUPE is Canada’s flight attendant union, representing cabin crew at Air Canada, WestJet, Sunwing, Air Transat, Calm Air, Flair Airlines, Canadian North, PAL Airlines, Pascan Aviation and Pivot. With the addition of over 240 cabin crew at Lynx, CUPE’s Airline Division is now close to 19,000 members strong.
“Our strength comes from our membership, and our voice just became so much stronger as we welcome Lynx cabin crew in our shared fight for better wages and work rules, and safer workplaces,” said Wesley Lesosky, President of CUPE’s Airline Division.
MONTRÉAL, Jan. 23, 2024 (GLOBE NEWSWIRE) — Today, Lynx Air (Lynx) announced another summer network expansion, adding a route between Los Angeles International Airport (LAX) and Montréal-Pierre Elliott Trudeau International Airport (YUL), providing an ultra-affordable option to this popular U.S. destination. Initially, there will be three non-stop flights per week starting on July 11, 2024, growing to a daily service to and from Los Angeles as of August 11, 2024.
Tickets are already on sale, and the fares are truly ultra-affordable, starting from $149* one way between Montréal to/from Los Angeles, including taxes and fees. To celebrate, Lynx has launched a limited-time seat sale, offering up to 25 per cent off across the entire Lynx network. The sale will run from January 23, 2024, ending at 11:59 PM EDT on January 24, 2024, and can be accessed with the promo code: FLYLYNX. For complete details and to book an ultra-affordable fare, visit FlyLynx.com.
“This new route will be welcome news for travelers to California and for American visitors eager to explore the province of Québec and elsewhere in Canada. By this summer, Lynx will serve four destinations from Montréal flying more than 11,700 seats to or from Montréal each week,” said Vijay Bathija, Chief Commercial Officer of Lynx Air. “California is an exciting entertainment and recreation hub and we can’t wait to connect travelers to it and to Montréal as a vibrant arts and culture destination, while boosting tourism by offering a great flying experience at an ultra-affordable price.”
“ADM Aéroports de Montréal is delighted that Los Angeles has been added to Lynx Air’s list of destinations,” said Stéphane Lapierre, Vice President, Airport Operations and Air Services Development, ADM. “This is a new gateway to America’s second largest city, where travelers will have the opportunity to discover its many beaches, as well as a destination rich in history and culture, marked by the world of cinema. With the addition of this route, Lynx Air is continuing to develop the low-cost market from Montréal, which will appeal to a large segment of travelers.”
“Los Angeles World Airports congratulates our partners at Lynx Air on their newest route from Montréal (YUL) to LAX, adding to the list of offerings that will connect Canadians to the City of Angels and the rest of the world,” said Becca Doten, Chief Airport Affairs Officer of Los Angeles World Airports. “We are thrilled to welcome this new flight to Los Angeles and thank Lynx Air for choosing to expand their network at our airport.”
Please note that dates are subject to change. Visit the website for full schedule details.
* Available for a limited time; fares are accurate at the time of release and include taxes and fees, restrictions apply.
About Lynx Air
Lynx Air (Lynx), Canada’s leading ultra-low-cost airline, is on a mission to make air travel accessible to all, with ultra-affordable fares and a customer-focused flying experience. The airline was recently awarded Youngest Fleet in North America by ch-aviation. Lynx operates a brand-new fleet of Boeing 737 aircraft, bringing an elevated customer experience to low-cost travel in Canada. These ultra-efficient and reliable aircraft reduce Lynx’s carbon footprint, making Lynx one of Canada’s most sustainable airlines. Lynx is a privately owned Canadian airline with the financial backing and industry expertise required to transform the Canadian aviation landscape.
REGINA, Saskatchewan, Jan. 17, 2024 (GLOBE NEWSWIRE) — Lynx Air (Lynx), announced today the addition of Regina to its network starting June 20, 2024, marking Lynx’s first expansion into the Saskatchewan market and making the total number of North American destinations served by Lynx to twenty-three.
Canada’s newest ultra-affordable airline will operate services between Regina International Airport (YQR) to Vancouver International Airport (YVR) and Toronto Pearson International Airport (YYZ). There will be six weekly flights on each route in and out of Regina to Vancouver and Toronto. Flights will operate Tuesdays, Thursdays, and Sundays, offering passengers consistency and convenience for their travel experience.
Tickets are already on sale and start from just $79* one way, including taxes and fees. Lynx is launching a limited time seat sale with up to 35 per cent off network-wide on base fares. The sale will run until 11:59 PM CST on January 18, 2024, and is accessible with promo code: REGINA. For complete details, and to book an ultra-affordable fare, visit FlyLynx.com.
“We are excited to be adding Regina to the Lynx Air network in the lead up to summer. The province of Saskatchewan has seen significant reductions in capacity lately and prices are too high, and we aim to change that,” said Vijay Bathija, CCO of Lynx. “We are pleased to offer an ultra-affordable option to connect Regina and Saskatchewan to BC and Ontario. Whether you are travelling to explore this gateway to the Prairies or to visit your loved ones in the region, Lynx will ensure a great flying experience at an ultra-affordable price.”
“We’ve been hearing from communities across all of southern Saskatchewan that they want an ultra-low-cost carrier here at YQR,” said Justin Reves, Director of Revenue Development, Public Relations, and Customer Experience for the Regina Airport Authority. “We’re excited it’s the amazing team at Lynx is answering the call. We know they are going to deliver reliable, ultra-affordable service between YQR and two of our busiest destinations of Toronto and Vancouver.”
“I am very pleased that residents and visitors to Regina will have an ultra-affordable flight option to travel to and from our city,” said Regina Mayor Sandra Masters. “Having a brand-new flight carrier strengthens our visitor economy and provides residents with more options to explore our incredible country.”
“This is great news for Tourism in our city,” said Jennifer Johnson, Deputy City Manager for Communications, Service Regina and Tourism. “Providing a low-cost option to further drive travel, grow the tourism economy and support the tourism industry in Regina will enrich the lives of our residents and visitors.”
“We are thrilled to join the RAA in welcoming Lynx Air to Regina,” said Tracy Fahlman, President & CEO of the Regina Hotel Association, “The addition of this service to current flight offerings not only amplifies accessibility and affordability for business and leisure travellers, but also helps elevate our city’s reputation as a premier event hosting destination.”
“As a major airport and entry way to Canada, it’s important to have a high degree of connectivity across the country for Canadians and international travelers looking to discover new places and experiences,” said Kurush Minocher, Executive Director, Customer Experience and Airline Relationships, Greater Toronto Airports Authority. “Last year, approximately 20,000 passengers connected between Toronto and Regina. The addition of Lynx’s service will provide passengers with a new, low-cost, non-stop option for travel to Saskatchewan’s capital.”
Lynx’s Regina Schedule
Effective Date
Frequency
Departure Station
Arrival Station
20-JUN-24
Tuesday/Thursday/Sunday
Regina International Airport (YQR)
Vancouver International Airport (YVR)
20-JUN-24
Tuesday/Thursday/Sunday
Vancouver International Airport (YVR)
Regina International Airport (YQR)
20-JUN-24
Tuesday/Thursday/Sunday
Regina International Airport (YQR)
Toronto Pearson International Airport (YYZ)
20-JUN-24
Tuesday/Thursday/Sunday
Toronto Pearson International Airport (YYZ)
Regina International Airport (YQR)
Please note that dates are subject to change. Please visit the website for full schedule details.
* Available for a limited time; fares are accurate at the time of release and include taxes and fees, restrictions apply.
About Lynx Air
Lynx Air (Lynx), Canada’s leading ultra-low-cost airline, is on a mission to make air travel accessible to all, with ultra-affordable fares and a customer-focused flying experience. The airline was recently awarded Youngest Fleet in North America by ch-aviation. Lynx operates a brand-new fleet of Boeing 737 aircraft, bringing an elevated customer experience to low-cost travel in Canada. These ultra-efficient and reliable aircraft reduce Lynx’s carbon footprint, making Lynx one of Canada’s most sustainable airlines. Lynx is a privately owned Canadian airline with the financial backing and industry expertise required to transform the Canadian aviation landscape.
QUEBEC CITY, Jan. 11, 2024 (GLOBE NEWSWIRE) — Lynx Air (Lynx), today announced further expansion in Eastern Canada and Quebec with the addition of Quebec City to its network from June 6, 2024, offering affordable links to Alberta and British Columbia.
After the tremendous success of its flights from Montreal, Canada’s new ultra-affordable airline will offer six flights a week to/from Quebec City Jean Lesage International Airport (YQB) and Vancouver International Airport (YVR) and 10 flights a week to/from Quebec City Jean Lesage International Airport (YQB) and Calgary International Airport (YYC), expanding its network in Quebec. The Quebec City – Vancouver service will operate as a “through flight” via Calgary, providing a seamless service with a single boarding pass and the ability to check bags through to the final destination.
Tickets go on sale today, and the fares are truly ultra-affordable, starting from $129* one way Calgary to/from Quebec City and $199* one way Quebec City to/from Vancouver, including taxes and fees. To celebrate, Lynx has launched a limited-time seat sale, offering up to 35 per cent off base fares on all routes. The sale will run from January 11, 2024, ending at 11:59 PM EDT on January 14, 2024, and can be accessed with the promo code: QUEBEC. For complete details and to book an ultra-affordable fare, visit FlyLynx.com.
“We are excited to be adding Quebec City to our rapidly expanding network,” said Vijay Bathija, Chief Commercial Officer of Lynx. “Our strategy is to fly to destinations where airfares are high, and low-cost options are limited, and Quebec City, the capital city of Quebec, will be another opportunity for Lynx to expand in the east and serve these high fare markets. By offering ultra-affordable fares, we aim to inspire more Canadians to travel to see their favourite people and explore new places.”
“We’re very pleased to be part of Lynx’s expanding network, starting next summer. People in Québec City and throughout the eastern part of the province will be able to take advantage of new options for visiting Calgary and Vancouver, two popular destinations in Western Canada. The addition of affordable flights to the Lynx network is directly in line with our objective of offering even more options to local travellers, as well as being a direct gateway for tourists to the magnificent Québec City region,” says Stéphane Poirier, President and CEO of Québec City Jean-Lesage International Airport.
“Quebec City offers travellers an exciting opportunity to connect with Quebec’s rich culture and deep history, and we are excited to welcome this new route from Lynx Air to YYC and offer Albertans another option to travel to one of Canada’s most sought after destinations,” says Chris Miles, Chief Operating Officer at The Calgary Airport Authority. “As Lynx’s rapid expansion across Canada continues, we are proud to be an integral part of its operation and continue working together to provide exceptional experiences for our guests.”
Lynx’s Quebec City Schedule
Effective Date
Frequency
DepartureStation
ArrivalStation
6-JUN-24
Tuesday/Wednesday/Thursday/Friday/Sunday
Quebec City Jean Lesage International Airport (YQB)
Calgary International Airport (YYC)
6-JUN-24
Tuesday/Wednesday/Thursday/Friday/Sunday
Calgary International Airport (YYC)
Quebec City Jean Lesage International Airport (YQB)
6-JUN-24
Tuesday /Thursday /Sunday
Quebec City Jean Lesage International Airport (YQB)
**Vancouver International Airport (YVR)
6-JUN-24
Tuesday /Thursday /Sunday
**Vancouver International Airport (YVR)
Quebec City Jean Lesage International Airport (YQB)
Please note that dates are subject to change. Please visit the website for full schedule details.
* Available for a limited time; fares are accurate at the time of release and include taxes and fees, restrictions apply. **Operating as through flights with a single boarding pass and baggage transferred to the final destination.
About Lynx Air
Lynx Air (Lynx), Canada’s leading ultra-low-cost airline, is on a mission to make air travel accessible to all, with ultra-affordable fares and a customer-focused flying experience. The airline was recently awarded Youngest Fleet in North America by ch-aviation. Lynx operates a brand-new fleet of Boeing 737 aircraft, bringing an elevated customer experience to low-cost travel in Canada. These ultra-efficient and reliable aircraft reduce Lynx’s carbon footprint, making Lynx one of Canada’s most sustainable airlines. Lynx is a privately owned Canadian airline with the financial backing and industry expertise required to transform the Canadian aviation landscape.
