Category: Swoop

  • Swoop heads south for winter with sale fares starting from $99 CAD

    Airline becomes first Canadian ULCC to enter U.S. market

    Swoop

    CALGARY, August 2, 2018 /CNW/ – Today Swoop became the first Canadian ultra-low-cost carrier (ULCC) to enter the U.S. market when it released its 2018/19 winter schedule with one-way sale fares starting as low as $99 CAD including taxes and fees, through to April 27, 2019. The schedule includes routes from Edmonton to Las Vegas and Mesa; Hamilton to Las Vegas, Fort Lauderdale, Orlando and Tampa Bay; and Abbotsford to Las Vegas.

    “Our immediate success in Canada shows us travellers want more Swoop,” said Steven Greenway, President of Swoop. “Canadians have been waiting for ultra-low-cost fares into the U.S. for years and we are proud to be the airline to make it happen. There has been a lot of interest in our plans for the remaining three aircraft we receive this year and revealing this schedule today is a proud moment for the whole Swoop team.”

    Swoop has been vocal about its intention to repatriate the estimated 5 million Canadians that drive across the border each year to take ULCC flights in the U.S., and this winter schedule is positioned to attract both cross-border travellers and price-sensitive sun-seekers.

    Flights are available for booking from October 11, 2018 to April 27, 2019.

    To celebrate this important milestone, Swoop will be offering a web-only seat sale beginning on August 2, 2018.

    Route Air transportation
    charges base fare
    from
    Taxes, fees
    and charges
    Total one-way price
    from
    Edmonton (YEG) – Las Vegas (LAS) $27.64 $91.36 $119 †CAD
    Las Vegas (LAS) – Edmonton (YEG) $61.77 $37.23 $99 †CAD
    Abbotsford (YXX) – Las Vegas (LAS) $38.60 $60.40 $99 †CAD
    Las Vegas (LAS) – Abbotsford (YXX) $74.77 $24.23 $99 †CAD
    Hamilton (YHM) – Orlando (MCO) $30.74 $88.26 $119 †CAD
    Orlando (MCO) – Hamilton (YHM) $74.78 $24.22 $99 †CAD
    Hamilton (YHM) – Tampa (TPA) $30.74 $88.26 $119 †CAD
    Tampa (TPA) – Hamilton (YHM) $74.77 $24.23 $99 †CAD
    Hamilton (YHM) – Las Vegas (LAS) $30.74 $88.26 $119 †CAD
    Las Vegas (LAS) – Hamilton (YHM) $74.77 $24.23 $99 †CAD
    Hamilton (YHM) – Fort Lauderdale (FLL) $30.74 $88.26 $119 †CAD
    Fort Lauderdale (FLL) – Hamilton (YHM) $74.77 $24.23 $99 †CAD
    Edmonton (YEG) – Mesa (AZA) $29.07 $89.93 $119 †CAD
    Mesa (AZA) – Edmonton (YEG) $61.77 $37.23 $99 †CAD

    †Book by August 7, 2018 (11:59 p.m. MDT) for travel between October 13, 2018 – February 13, 2019. 4100 seats available. Some blackout dates and restrictions apply. For more details, please visit FlySwoop.com/deals.

    The 2018/19 winter schedule will offer the following routes and frequencies:

    Service Between Service starts Service Offered Frequency
    Edmonton and Las Vegas October 11, 2018 Daily 11x weekly
    Edmonton and Mesa October 27, 2018 Wed, Sat 2x weekly
    Hamilton and Las Vegas October 26, 2018 Mon, Thu, Fri, Sun 4x weekly
    Hamilton and Fort Lauderdale October 26, 2018 Fri, Sat 2x weekly
    Hamilton and Orlando October 17, 2018 Tue, Wed, Sat 3x weekly
    Hamilton and Tampa Bay October 20, 2018 Wed, Thu, Sat 3x weekly
    Abbotsford and Las Vegas October 11, 2018 Mon, Thu, Sun 3x weekly

    (more…)

  • Swoop rumoured to launch these U.S. routes following “deeply disappointing” Q2

    Wednesday, August 1, 2018 By: The Canadian Press

    CALGARY — WestJet says its ultra low-cost Swoop airline will soon begin transborder service as it looks to regroup from a “deeply disappointing” second quarter when it was hurt by the impact of a pilot strike threat, intensified competition and soaring fuel costs.

    Details about routes and the official start date will be announced later this week.

    Logo_Swoop_4C

    Reports suggest the Calgary-based airline will fly to Las Vegas, Phoenix and Florida destinations including Orlando, Tampa, and Fort Lauderdale from low-cost airports in Canada like Hamilton and Abbotsford, B.C.

    “We are clearly concentrating on those airports to help migrate the five million Canadians who are crossing the border to Buffalo and Bellingham and make sure that there’s less need to travel on North American counterparts,” WestJet CEO Ed Sims said Tuesday during a conference call.

    Travelweek first reported on Swoop’s U.S. expansion back in June after interviewing Karen McIsaac, Senior Advisor, Communications at Swoop, who said that it was “only a matter of time before we begin to offer new destinations”. In addition to U.S. flights, McIsaac also confirmed the launch of international routes, possibly coming as early as this summer.

    The airline recently received its third of six Boeing 737-800s to be delivered this year and is looking at possibly speeding up plans to expand to 10 planes by the fall of 2019.

    “There will be opportunities to be profitable on those routes that WestJet with a higher CASM (costs) is not able to operate,” said Sims.

    WestJet’s stock fell about 10 per cent in midday trading after the company reported a rare loss of $20.8 million in the second quarter and adjusted some of its 2018 expectations to reflect the impact of higher fuel costs.

    The shares were down $1.95 at $18 on the Toronto Stock Exchange.

    WestJet said its second quarter fuel cost was up nearly 31 per cent from a year ago, at 81 cents per litre, and that it expects the current quarter’s cost will be even higher at between 83 and 85 cents per litre.

    Its net loss amounted to 18 cents per share, which was better than analyst estimates, but down from a year-earlier profit of $48.6 million or 41 cents per share.

    WestJet’s revenue grew less than expected to $1.09 billion, compared with the consensus estimate of $1.1 billion.

    The company has also reduced its plan for full-year capacity growth to between 5.5 per cent and 6.5 per cent, compared with the previous estimate of between 6.5 per cent and 8.5 per cent.

    Air Canada had also indicated that it was considering a reduction in capacity in the fourth quarter because of higher fuel prices, which it said will likely push up ticket prices by an undisclosed amount.

  • Swoop releases domestic winter schedule

    Third aircraft in position to inaugurate service between Edmonton and Abbotsford

    Logo_Swoop_4CCALGARY, July 24, 2018 /CNW/ – Today Swoop released its domestic winter schedule with flights available for booking from October 27, 2018 to April 27, 2019. Swoop also welcomed its third aircraft for the inaugural flight from Abbotsford International Airport (YXX) to Edmonton International Airport (YEG), departing July 25, 2018 at 7:10 a.m. Service between Edmonton, AB and Abbotsford, BC will be offered three-times daily.

    The airline, which started operations on June 20, 2018 has been warmly received by Canadian travellers, with steady bookings and noticeably full flights.

    “Swoop has been endorsed by Canadian travellers in the way that matters most, they are buying seats,” said Michael Claeren, Senior Leader of Revenue and Pricing. “With strong sales going into the fall and full aircraft throughout the summer, we are proud to offer non-stop ultra-low-cost flight options from coast-to-coast.”

    The extended schedule continues to serve Swoop’s five markets of Halifax, Hamilton, Winnipeg, Edmonton and Abbotsford.

    Service Between Service Offered Weekly Frequency
    Edmonton and Hamilton Daily 11 x per week
    Edmonton and Abbotsford Daily 16 x per week
    Hamilton and Halifax Daily, except Saturday 6 x per week
    Hamilton and Winnipeg Daily, except Saturday 6 x per week
    Hamilton and Abbotsford Daily 10 x per week

    “We are thrilled to welcome Swoop’s new daily service to Abbotsford,” said Tom Ruth, President and Chief Executive Officer of Edmonton International Airport. “We know there is a strong demand for service to Abbotsford and we are very happy to see Swoop respond with an excellent three times daily service schedule.”

    “In the past few years, the Abbotsford International Airport has seen unprecedented growth in passenger volumes and flight options, providing convenience and low-cost opportunities to an increasing number of destinations,” said Abbotsford Mayor Henry Braun. “This announcement will provide greater connectivity between Alberta and British Columbia, continuing to support economic development across the Fraser Valley Region.”

    To celebrate the route launch between Edmonton and Abbotsford, Swoop will be offering a web-only seat sale beginning on July 25, 2018.

    Service Between Air transportation charges base fare from Taxes, fees and charges Total one-way price from
    Edmonton and Abbotsford $0.02 $38.98 $39.00 †CAD
    Abbotsford and Edmonton $1.45 $7.55 $9.00 †CAD

    †Book by July 26, 2018 (11:59 p.m. MDT) for travel between September 5-December 13, 2018. 2000 seats available. Some blackout dates and restrictions apply. For more details, please visit FlySwoop.com/deals, and spend the savings on yourself.

     

  • Swoop gears up for expansion as agents weigh in on the low-cost carrier Swoop gears up for expansion as agents weigh in on the low-cost carrier

    Swoop

    Posted by Cindy Sosroutomo, travelweek.ca

    TORONTO — Just two weeks after its launch, expansion is already in the works at Swoop with announcements of new U.S. and international routes on the horizon for this summer.

    It’s a sign of Swoop’s confidence in the Canadian market. Karen McIsaac, Senior Advisor, Communications and official spokesperson for Swoop, tells Travelweek: “It’s only a matter of time before we begin to offer new destinations. A big part of our target market are the five million Canadians who cross the U.S. border to fly with the ULCCs operating there. This summer we’ll be announcing some U.S. and international routes, which will be an important step towards repatriating that business.”

    Swoop’s current fleet of two Boeing 737-800 aircraft will total six by year’s end, and then grow to 10 in 2019.

    (more…)

  • Swoop launches service on sold-out flight from Edmonton

    Airline announces Edmonton as second operational base

    Logo_Swoop_4CCALGARY, June 25, 2018 /CNW/ – Swoop today celebrated its inaugural flight from Edmonton International Airport (YEG) to John C. Munro Hamilton International Airport (YHM). The sold-out flight is scheduled to depart at 10:25 AM MDT. In addition to the first flight, Swoop announced Edmonton as its second operational base.

    “Edmonton is a market keen to enjoy the ultra-low-cost fares Swoop provides,” said Steven Greenway, Swoop President and Chief Executive Officer. “This, along with Edmonton International Airport Authority’s support, has meant that we’ve chosen Edmonton as our second operational base. Swoop, as an Alberta-born organization is thrilled to be in Edmonton as a second home and looks forward to providing more flight choices as well as the economic benefits that air service provides in the form of jobs, tourism and connecting economies.”

    As of October, Swoop will base two of its Boeing 737-800 aircraft in Edmonton resulting in the creation of almost 90 jobs in the region.

    (more…)

  • Swoop’s inaugural flight departs Hamilton

    Swoop

    Swoop on June 20, 2018 celebrated the debut of its ultra-low-cost carrier (ULCC) services in Canada with its inaugural flight between John C. Munro Hamilton International Airport (YHM) and Abbotsford International Airport (YXX), and precedes Swoop’s second inaugural flight pairing of the day, from Hamilton to Halifax Stanfield International Airport (YHZ), Atlantic Canada’s gateway.

    “Our dedicated team of Swoopsters have worked tremendously hard to deliver exactly what we set out to. Today marks an important milestone for Swoop, and is equally as meaningful for Canadian travellers,” said Steven Greenway, President and Chief Executive Officer of Swoop. “Our inaugural journey on #Abbotsford is just beginning. We’ll be progressively rolling out new routes and destinations in the coming months and years to come.”

    Departing Arriving Frequency
    Hamilton Edmonton 7 X Weekly
    Abbotsford 6 X Weekly
    Winnipeg 5 X Weekly
    Halifax 6 X Weekly
    Edmonton Hamilton 6 X Weekly
    Abbotsford 21 X Weekly
    Abbotsford Hamilton 6 X Weekly
    Edmonton 21 X Weekly
    Halifax Hamilton 6 X Weekly
    Winnipeg Hamilton 6 X Weekly

    † Service begins July 25, 2018.
    Service between Winnipeg and Abbotsford begins August 16, 2018.

  • Competition heating up for price-sensitive passengers as Swoop set to launch

    by Ross Marowits, Canadian Press

    SwoopMONTREAL – Competition is heating up for Canada’s most price-sensitive travellers as WestJet Airlines gears up to launch the country’s second ultra-low cost airline Wednesday.

    Swoop, an offshoot of WestJet Airlines, will make its maiden flight on its pink and white aircraft before the sun rises in Hamilton, Ont. on a trip to Abbotsford, B.C.

    “From my perspective coming into this fresh — I’ve been in Canada four months now — I personally believe there’s a huge opportunity in Canada,” said Swoop president Steven Greenway.

    Greenway is an Australian native who has worked in executive positions at airlines including Japanese low-cost carrier Peach, Virgin Blue, Virgin Atlantic and Qantas.

    Swoop marks his sixth airline startup.

    By discounting travel, Swoop, Flair Airlines and others are trying to repatriate the more than five million Canadians who cross the border to catch flights from airports in Buffalo and Plattsburgh, N.Y., and Birmingham, Wash.

    “From our perspective there’s the opportunity to fill a gap, there’s an opportunity to stimulate demand, there’s an opportunity to welcome Canadians back from crossing the border. We believe there’s a significant enough market to be able to thrive,” Greenway said in an interview.

    He expects competition will increase significantly over the next 12 months as Canada Jetlines gears up to join Swoop and Flair in offering deeply discounted fares along with charges for everything from a onboard drink to carry-on and checked baggage.

    Flair welcomed the extra competition.

    “We think that having more people in the space helps promote the fact the space exists and will work to each other’s advantage,” executive chairman David Tait said in an interview.

    “I don’t think Canada’s big enough for half a dozen players in this space, but there’s certainly plenty of room for two and maybe three.”

    Meanwhile, Tait said Flair plans to move its headquarters to Edmonton from Kelowna, B.C., over the coming months to help promote its growth.

    “Kelowna was a fine base for a charter operator but it didn’t really give us the scope, the potential we need as we’re growing.”

    Swoop is entering an area of the airline business that doesn’t have a stellar history of success in Canada: Jetsgo, Air Canada’s Tango, Canada 3000 and Roots Air have all floundered in the past.

    Canada is the only G7 country without a true ultra low-cost carrier (ULCC) and the model has been successful in Europe, Australia and the United States, said transportation analyst Chris Murray of AltaCorp Capital.

    “I don’t think we’ve ever seen a true ULCC model in the Canadian marketplace before so I think we’re in somewhat uncharted territory,” he said.

    “I think there’s also frankly some opportunities if they do it well to be successful with it.”

    Murray estimates the Canadian ultra low-cost market can handle 10 million passengers per year, enough to support up to 50 aircraft. The service is particularly suited to leisure flights to Las Vegas, Arizona and Florida, he added.

    Swoop says fares should be 30 to 40 per cent lower than a national carrier.

    The key will be to keep costs down from lower labour costs, cramming 189 seats into Boeing 737-800s, and stimulating demand from people who don’t normally fly because of the high cost.

    The carrier, however, has already had something of a bumpy takeoff.

    WestJet’s launch of Swoop had been a source of labour strife between the company and pilots, who were on the brink of a strike last month before reaching an 11th-hour deal.

    Earlier this year, the union won a Canada Industrial Relations Board challenge to the company’s proposed policy to offer pilots a two-year leave of absence if they go to fly for Swoop.

    A federal arbitrator recently ruled that WestJet’s unionized pilots will also fly Swoop, which means the airline can no longer outsource Swoop flying, a major disagreement in recent negotiations.

    Swoop will recognize the union as the exclusive bargaining agent for all Swoop pilots, who will be on the airline’s one seniority list and fly aircraft at Swoop terms and conditions.

    Initial one-way flights start at $49 tax included from Abbotsford to Winnipeg, $129 between Hamilton and Abbotsford and $99 between Hamilton and Halifax.

    The fares don’t include a range of fees, including carry-on luggage and checked bags starting at $26.25, seat selection start at $5, and $15 to contact the call centre if the service can be carried out on the website.

    No pets aside from guide dogs are allowed on board and any credits are only valid for 90 days. No loyalty points will be awarded.

    Swoop is starting with two planes, with plans to roll out six by year-end and 10 in 2019.

    Instead of flying from Toronto Pearson International, flights will fly out of Hamilton’s lower-cost airport. Other initial cities are Winnipeg, Edmonton, Halifax and Abbotsford.

    Additional destinations will be added, including international flights likely by the end of 2018, said Greenway. Flair plans to fly to Orlando and Palm Springs, Calif., next winter.

    While there is a real concern that passengers could feel being “nickled and dimed” by a series of ancillary fees, experience in Europe over the past 20 years suggests passengers ultimately focus on the fares, said Greenway.

    “It is an education process and I think people will adapt over time.”

  • Ready for the runway: Swoop unveils new uniforms & app

    • Swoop is hitting the runway with brand-new uniforms
    • launched a mobile app in preparation for its first flights starting June 20

    “We live in an increasingly digital world, so providing our travellers with a mobile app to make the travel experience more convenient was paramount for Swoop,” said Steven Greenway, President and Chief Executive Officer of Swoop.

    He adds: “The app also allows us to offer inflight entertainment and WiFi connectivity through Swoop Stream, and that’s a key differentiator for a ULCC.”

    The app is now available for iOS 10 or newer, and Android 5 or newer, and can be downloaded from the App Store or Google Play.

    The app has booking capability. It also allows passengers to manage bookings, check-in, view boarding passes and track flights. Passengers can also access for-purchase WiFi and entertainment amenities.

    Using the mobile check-in feature travellers can check-in up to 24 hours prior to the departure time. It gives the option to view and download an electronic boarding pass as well as a last chance to choose flight options, before arrival at the airport.

    Swoop-launches-mobile-app-new-uniformsSwoop today unveiled their official crew uniforms. With only one week to go until Swoop’s June 20, 2018 inaugural flight from Hamilton, ON to Abbotsford, BC, the unveiling of the Swoop uniforms has been much anticipated. Following Swoop’s recent livery reveal many have wondered just how prominently the Swoop uniforms will feature the airline’s magenta brand colour.

    “We set out to create a uniform that was comfortable, versatile and stylish, while keeping costs low,” shared Swoop’s Kellie Farrer, Sr. Leader, Inflight. “I’d describe the uniform as a modern take on classic styles. The staple uniform pieces have a monochrome palette that is accented with the signature Swoop magenta so you get a little bit of fashion and a lot of function.”

    Pilots will sport their choice of short or long sleeved collared grey shirts paired with charcoal pants and an optional black zip-up cardigan with button tabs for their epaulettes and stitched pin-holes for their pilot wings. In the spirit of keeping it casual, the pilot uniforms will not include a hat or tie.

    Cabin Crew members have several uniform options including a comfortable charcoal grey dress, or pants that can be paired with a short or long sleeved white collared shirt. These options can be accessorized with a black or magenta belt, custom Swoop neck scarf, cut-away cardigan or zippered cardigan. A custom dress with a mandarin collar is currently in production and will be added and unveiled in the fall.

    Customer service agents will wear their own black or charcoal pants with the same white collared shirts that cabin crew members wear. The white button-down collared shirts include details like a Swoop rondelle logo embroidered on the sleeve and grosgrain piping on the collar.

    Swoop’s official uniform collection also includes: Swoop branded Crew luggage and insulated lunch kit; a form fitted black jacket with embossed Swoop rondelle logo on the left chest, thumb hole sleeves, and small magenta accents including a logo zipper pull and neck tab; a black down jacket for cold Canadian winters; a grey and magenta Swoop lanyard; bronze pilots wings; silver brevet-style name badges for cabin crew and customer service agents.