Waterloo Region – The Region of Waterloo International Airport (YKF) helps connect people and businesses to destinations across Canada and beyond.
In 2025, more than 426,500 passengers travelled through YKF. This was the airport’s third-highest passenger total on record. Passenger numbers have been affected by shifting travel patterns and fewer flights to the United States. Even so, demand for travel within Canada and for convenient connections remains strong.
“YKF is an important piece of infrastructure for Waterloo Region,” said Karen Redman, Chair of the Region of Waterloo. “It contributes more than $220 million each year to our local economy. When residents choose to fly from YKF, they support local jobs in airport operations, security, customer service, and maintenance. They also support local businesses that serve passengers, like Stockyards, which provides food service using locally sourced ingredients. Choosing YKF means supporting local services, employers, and supply chains.”
Airports are measured in two ways: passengers (how many people travel) and aircraft movements (each plane takeoff or landing). YKF is one of Canada’s fastest-growing airports and is consistently ranked in the top 20 busiest Canadian airports for passengers. In 2025, YKF had 145,313 takeoffs and landings, making YKF one of the top 10 busiest airports in the country for runway activity.
When more people fly through YKF, it also helps pay for airport improvements. Because of recent terminal upgrades and operational changes, YKF can now handle up to one million passengers a year without increasing operating costs. This means the airport is better prepared to meet changing travel needs in the future.
Flair Airlines, Sunwing, and WestJet offer non-stop flights from YKF. Air Canada Landline provides motorcoach service between YKF and Toronto Pearson Airport (YYZ). To meet increased demand, Air Canada has doubled its service and now offers 10 return trips daily. Together, YKF’s airline partners provide access to more than 140 destinations worldwide through their global networks.
YKF is proud to be one of only four airports in Canada certified gold by the Rick Hansen Foundation for accessibility. The airport is committed to removing barriers so more passengers can move through the airport safely and with confidence. For more information, visit www.waterlooairport.ca.
MONTRÉAL, March 12, 2026 – Air Canada today said it has renewed its agreement with The Landline Company to extend the popular, luxury motorcoach service to the Ontario communities of Niagara, Sarnia and Muskoka, linking them directly with the airline’s global hub at Toronto Pearson International Airport beginning June 15, 2026. In addition, the carrier also announced added frequencies on Landline’s existing motorcoach services for Kingston and Kitchener-Waterloo.
This summer, Landline will operate 26 daily departures to and from Toronto Pearson across six Ontario communities, expanding regional connectivity and deepening network feed into Air Canada’s global hub.
“Air Canada has been very encouraged by the success of the Landline luxury motorcoach service, which leverages the convenience of intermodal transport to extend our network into local communities. Customers greatly enjoy the comforts of Landline’s luxury motorcoaches, which make it easy for them to connect seamlessly between their regional airports and Air Canada’s Toronto Pearson global hub. The addition of Niagara, Sarnia and Muskoka to our network will not only make it easier for their residents to travel with us but should also benefit these communities by facilitating inbound personal, tourist and business travel from around the world, which can provide a significant economic boost,” said Ranbir Singh, Director, Regional Airlines and Markets at Air Canada.
“We are proud to extend our relationship with Air Canada and support the continued growth of its Ontario network,” said Nick Johnson, Vice President, Commercial at Landline. “Travellers can now book communities like Niagara, Muskoka and Sarnia just as easily as a short-haul connecting flight, with seamless booking, loyalty earning and full itinerary protection.”
“By offering seamless access to some of Ontario’s most sought-after destinations, this extension strengthens regional connectivity while showcasing Ontario’s world-class tourism experiences. Expanded services to Niagara, Muskoka and Sarnia will bring people closer to the unforgettable, made-in-Ontario experiences that make our province a premier place to explore,” said the Honourable Stan Cho, Ontario Minister of Tourism, Culture and Gaming.
A Seamless, Premium Experience
Air Canada customers originating in participating communities will check in as normal for their flight pre-security at their local airport, receive boarding passes for all segments, and have their baggage tagged to their final destination. Upon arrival at Toronto Pearson, customers proceed to the bag drop area and then security before continuing to their departure gate.
The Air Canada-branded motorcoaches operated by Landline are designed and built in Quebec by Prevost, and provide premium features such as spacious leather seating, free Wi-Fi, power outlets, and full accessibility for passengers with reduced mobility. The motorcoaches run multiple non-stop round trips daily from regional airports to Toronto Pearson, offering customers the same benefits as air-only itineraries, including boarding pass and bag tag printing at their regional airport, as well as, disruption protection, and Aeroplan point earning opportunities. In the event of coach or flight delays, customers travelling on Landline will receive similar protections as those travelling on air-only itineraries. Aeroplan members earn points for both ground and air segments.
In Niagara Falls, Landline services will continue beyond Niagara District Airport with pickup and drop off at the Niagara Falls Marriott on the Falls, located adjacent to the falls. This allows customers to travel seamlessly from Air Canada’s global network directly to accommodations steps from one of Canada’s most iconic leisure destinations.
Landline Schedule
The new Landline routes between Toronto Pearson and Niagara, Sarnia and Muskoka will begin June 15, 2026. Customers from the Niagara, Sarnia or Muskoka who already have an Air Canada booking for flights to or from Toronto Pearson can add a Landline segment to their existing itinerary at no extra cost by calling our contact centre, provided they do so by April 30.
As well, there will be two added daily round trips to Kingston on May 1, 2026, and to Kitchener on June 15, 2026. The Landline schedule for summer 2026 is:
Community
Airport
Daily Round Trips
Hamilton
John C. Munro Hamilton International Airport (YHM)
5
Kingston
Kingston Norman Rogers Airport (YGK)
4
Kitchener Waterloo
Region of Waterloo International Airport (YKF)
12
Muskoka
Muskoka Airport (YQA)
2
Niagara
Niagara District Airport (YCM)
3
Sarnia
Sarnia Chris Hadfield Airport (YZR)
2*
* Sarnia service operates via Region of Waterloo International Airport (YKF).
About Air Canada
Air Canada is Canada’s largest airline, the country’s flag carrier and a founding member of Star Alliance, the world’s most comprehensive air transportation network. Headquartered in Montréal, Air Canada provides scheduled service directly to more than 180 airports in Canada, the United States and Internationally on six continents. It holds a Four-Star ranking from Skytrax. Air Canada’s Aeroplan program is Canada’s premier travel loyalty program, with more than 10 million members worldwide. Members can earn or redeem points on the world’s largest airline partner network of 45 airlines, plus through an extensive range of merchandise, hotel and car rental partners. Through Air Canada Vacations, it offers more travel choices than any other Canadian tour operator to hundreds of destinations worldwide, with a wide selection of hotels, flights, cruises, day tours, and car rentals. Its freight division, Air Canada Cargo, provides air freight lift and connectivity to hundreds of destinations across six continents using Air Canada’s passenger and freighter aircraft. Air Canada’s climate-related ambition includes a long-term aspirational goal of net-zero greenhouse gas emissions by 2050. For additional information, please see Air Canada’s TCFD disclosure. Air Canada shares are publicly traded on the TSX (AC) in Canada and the OTCQX (ACDVF) in the US.
About The Landline Company
The biggest airlines in the world trust Landline to power their first and last mile connectivity. Landline’s industry-first platform allows airlines to leverage the seamlessness and affordability of ground transportation to add dynamic new routes to their network without sacrificing on quality or customer experience. Landline operates seamless multi-modal networks on behalf of Air Canada, American Airlines, and Sun Country Airlines. Landline is fundamentally reshaping the way every consumer thinks about the travel day by making air travel multi-modal. Visit landlineco.com for more information.
Increase to 10 daily return trips will improve connection times for customers
MONTRÉAL, October 14, 2025 – Air Canada today said that beginning December 1 it will double the frequency of The Landline Company’s luxury coach service between the Region of Waterloo International Airport and Toronto Pearson. The number of daily return trips will increase to 10 from five, giving customers more convenient options for travelling and better connection times with their onward flights from Air Canada’s global hub.
“We have been very satisfied with the response from the Kitchener-Waterloo Region to Air Canada’s innovative, multi-modal service. Customers are finding the comfort, convenience and reliability of Landline and its luxury motor coaches very compelling. With the service growing in popularity, we are doubling the frequencies to 10 daily, which will give customers even better, one-stop connectivity between the Region of Waterloo International Airport and key destinations we serve from Toronto Pearson, such as Vancouver, Tokyo, Halifax, San Francisco, and hundreds more,” said Ranbir Singh, Director, Regional Airlines and Markets at Air Canada.
“Since launching the service, we’ve heard from hundreds of customers who love the Air Canada Landline connection experience but needed more options to match their connecting flights at Pearson,” said Rizwan Qadir, Landline spokesperson. “By doubling frequency to 10 trips per day, travelers can now mix and match schedules to fit their outbound and return Air Canada flights more conveniently.”
“This increased service is a welcome investment in our community’s future and reflects the confidence Air Canada has in our region’s growth and potential,” said Karen Redman, Chair of the Region of Waterloo. “Doubling the frequency strengthens Waterloo Region’s global reach and opens new doors for our residents, businesses, and visitors alike. We are committed to providing travellers with more accessible options. This expansion gives residents more choice and reason to choose YKF.”
From
To
Day of Week
Departure Time
Arrival Time
Kitchener-Waterloo (YKF)
Toronto (YYZ)
Daily
5:30am
6:35am
6:30am
7:35am
9:25am
10:30am
11:15am
12:25pm
1:15pm
2:20pm
2:10pm
3:20pm
4:00pm
5:05pm
5:35pm
6:45pm
6:55pm
8:00pm
8:25pm
9:25pm
Toronto (YYZ)
Kitchener-Waterloo (YKF)
Daily
7:00am
8:10am
8:00am
9:10am
11:40am
12:45pm
12:45pm
1:50pm
2:40pm
3:45pm
3:40pm
4:55pm
5:20pm
6:35pm
7:05pm
8:10pm
8:35pm
9:40pm
10:15pm
11:20pm
Premium motorcoaches
The motorcoaches used by Landline for Air Canada are made in Canada by Prevost, a manufacturer of touring coaches based in Sainte-Claire, Quebec. Each Landline motorcoach provides a premium experience, with 36 spacious, leather seats in a two-by-one configuration. The coaches are equipped with free Wi-Fi, power and a table tray available at each seat, generous overhead storage for carry-on baggage, and an onboard lavatory. Announcements will be made in both Official Languages and the coaches are fully accessible, including a power lift for customers requiring mobility aids. Customers travelling on Landline can earn and redeem Aeroplan miles and customers are protected in the event of trip disruption.
Air Canada regional services
Air Canada operates to 40 communities across Canada, including in partnership with regional carriers Jazz Aviation LP and PAL Airlines. Through its innovative partnership with Landline, Air Canada is extending its regional network to conveniently connect local airports directly to its global network. In addition to the Region of Waterloo International Airport, Air Canada and Landline have partnered to serve the John C. Munro Hamilton International Airport and Kingston Norman Rogers Airport. There is potential to further expand the partnership with Landline to connect with other regional airports in Canada at a future date.
About The Landline Company
The biggest airlines in the world trust Landline to power their first and last mile connectivity. Landline’s industry-first platform allows airlines to leverage the seamlessness and affordability of ground transportation to add dynamic new routes to their network without sacrificing on quality or customer experience. Landline operates seamless multi-modal networks on behalf of Air Canada, American Airlines, and Sun Country Airlines. Landline is fundamentally reshaping the way every consumer thinks about the travel day by making air travel multi-modal. Visit landlineco.com for more information.
About Air Canada
Air Canada is Canada’s largest airline, the country’s flag carrier and a founding member of Star Alliance, the world’s most comprehensive air transportation network. Air Canada provides scheduled service directly to more than 180 airports in Canada, the United States and Internationally on six continents. It holds a Four-Star ranking from Skytrax. Air Canada’s Aeroplan program is Canada’s premier travel loyalty program, where members can earn or redeem points on the world’s largest airline partner network of 45 airlines, plus through an extensive range of merchandise, hotel and car rental partners. Through Air Canada Vacations, it offers more travel choices than any other Canadian tour operator to hundreds of destinations worldwide, with a wide selection of hotels, flights, cruises, day tours, and car rentals. Its freight division, Air Canada Cargo, provides air freight lift and connectivity to hundreds of destinations across six continents using Air Canada’s passenger and freighter aircraft. Air Canada’s climate-related ambition includes a long-term aspirational goal of net-zero greenhouse gas emissions by 2050.
WATERLOO, ON, May 14, 2025 /CNW/ – Chartright Air Group, Canada’s leading private aviation operator, is proud to join forces with Bombardier (BBD-B.TO) and the Region of Waterloo International Airport (YKF) to support the final production and quality assurance for Bombardier Global aircraft. Bombardier is recognized globally for producing the best-performing aircraft for the world’s most discerning people and businesses, governments and militaries.
As part of this collaboration, Bombardier has taken residency in Chartright’s newly expanded hangar and FBO facility located at the Region of Waterloo International Airport. After select Bombardier Global aircraft roll off the production line at the company’s Aircraft Assembly Centre at Pearson International Airport (YYZ), they will undergo a review and inspection at Chartright’s facility in order obtain a Certificate of Airworthiness. This review is meant to resolve discrepancies before the aircraft is fully certified and serviceable for normal flight operations. The aircraft is subsequently flown from Chartright’s YKF facility to Bombardier’s Laurent Beaudoin Completion Centre in Montreal, Quebec (YUL), where it undergoes paint and interior installation.
Why Chartright and YKF or the Region of Waterloo International Airport?
Chartright’s facility at YKF fulfills Bombardier’s requirements for added production capability and its proximity to their new Toronto production facility at Pearson International Airport (YYZ). This arrangement provides the flexibility and support needed for efficient final production quality checks.
As Bombardier’s largest Canadian customer, Chartright’s unwavering commitment to product excellence and distinguished client service makes this partnership an ideal choice to support Bombardier’s production needs.
“Our shared values of superior quality and exceptional service make this collaboration a natural fit,” said Constantine Tsokas, Senior Vice President of Chartright. “Together with the Region of Waterloo International Airport, we are proud to support Bombardier’s efforts to deliver the world’s most exceptional business aircraft, providing a working environment which accommodates their requirements.”
“Bombardier is proud to be working alongside Chartright Air Group and the Region of Waterloo International Airport on the final stages of production and certification for our industry-leading Global family of business jets,” said Graham Kelly, Vice President, Toronto and Red Oak Operations, Bombardier. “This new collaboration allows us not only to support the local aviation industry in Waterloo, but to continue deepening our ties in Ontario.”
YKF plays a supporting role by providing a flexible and accommodating environment for testing and certification flights. As one of Canada’s fastest-growing airports, YKF provides the necessary infrastructure and support to handle the unique requirements for the final stages of aircraft production. Bombardier can conduct last-minute testing, maintenance flights, and certification activities in this conducive environment.
“We are excited to welcome Bombardier to YKF,” said Karen Redman, Chair of the Region of Waterloo. “Supporting a global supply chain is another milestone in establishing Waterloo Region as a hub for aviation and aerospace. The continued investment in our airport continues to pave the way for economic growth and job creation across the region. Congratulations to Chartright and Bombardier. YKF is proud to play a part in delivery of business aircraft around the world.”
Supporting Canadian Aviation Excellence
This collaboration underscores the importance of collaboration within the Canadian aviation sector, with Chartright, Bombardier, and Region of Waterloo International Airport working together to achieve one goal: getting some of the best business jets in the world airborne.
About Chartright:
Chartright Air Group is a leading Canadian aviation services provider, offering a full range of solutions including private jet charter, JetClub memberships, empty leg opportunities, aircraft management, FBO operations, maintenance, and aircraft sales and acquisition. Renowned for its unwavering commitment to safety, service excellence, and operational integrity, Chartright continues to set the standard in Canada’s private aviation industry.
To learn more about Chartright Air Group, visit Chartright.com
About Bombardier:
At Bombardier (BBD-B.TO), we design, build, modify and maintain the world’s best-performing aircraft for the world’s most discerning people and businesses, governments and militaries. That means not simply exceeding standards, but understanding customers well enough to anticipate their unspoken needs.
For them, we are committed to pioneering the future of aviation—innovating to make flying more reliable, efficient and sustainable. And we are passionate about delivering unrivaled craftsmanship and care, giving our customers greater confidence and the elevated experience they deserve and expect. Because people who shape the world will always need the most productive and responsible ways to move through it.
Bombardier customers operate a fleet of approximately 5,000 aircraft, supported by a vast network of Bombardier team members worldwide and 10 service facilities across six countries. Bombardier’s performance-leading jets are proudly manufactured in aerostructure, assembly and completion facilities in Canada, the United States and Mexico.
Popular service seamlessly links Waterloo Region, Hamilton and Toronto Airports
Contemplated airside-to-airside connections would streamline passenger screening and baggage handling for added customer convenience
MONTREAL, May 7, 2025 /CNW/ – Air Canada today said that after a year of successful operation it has extended its agreement with The Landline Company to continue providing seamless, luxury motorcoach land-air connections between Toronto Pearson and the John C. Munro Hamilton International Airport and the Region of Waterloo International Airport.
“Air Canada has been very pleased with the response to this innovative initiative that we launched as a pilot program a year ago. The results show our multimodal strategy is a popular and effective means to increase connectivity within our network while offering customers additional, convenient travel options. With our extended partnership, we are working together with Landline to further develop this program both operationally, with the goal of advancing to a direct airside-to-airside service, subject to government approval, and geographically, by introducing it elsewhere in Canada,” said Ranbir Singh, Director, Regional Airlines and Markets at Air Canada.
“We’ve enjoyed working with the Air Canada team to help unlock a new, premium, stress-free connecting experience for passengers departing Hamilton and Waterloo Region,” said Nick Johnson, Vice President, Commercial for The Landline Company. “We are further refining our product, equipping our vehicles with new fast, free Wi-Fi next week, meaning all customers onboard can enjoy streaming video services and gaming on their personal devices. And we are working with Air Canada, airport partners, and regulators to establish airside-to-airside service, building an innovative, cost-effective solution that makes regional travel more efficient and enjoyable.”
“Congratulations to Air Canada and Landline on the first anniversary of this unique partnership with the Region of Waterloo International Airport (YKF),” said Karen Redman, Chair of the Region of Waterloo. “This innovative service has opened up a world of opportunities for our passengers by providing seamless connectivity to a wide range of Canadian and international destinations. Global connectivity is key, and we are committed to working together to support the evolution of the service in Waterloo Region.”
“We are delighted to extend our partnership with Air Canada and The Landline Company and continue offering this innovative multimodal travel option to our passengers. This service has enhanced connectivity from Hamilton to exciting destinations worldwide through Air Canada’s global network while providing travelers with convenience, stress-free experience, strengthening our airport’s position as a key regional gateway,” said Ed Ratuski, Executive Managing Director at Hamilton International. “We’ve witnessed firsthand how this seamless integration between luxury motorcoach service and air travel has improved the passenger journey, and we look forward to building on this collaboration as we continue to elevate the travel experience for our customers here at Hamilton International Airport.”
Landline’s luxury motorcoaches, designed and built in Quebec by Prevost, provide premium features such as spacious leather seating, free Wi-Fi, power outlets, and full accessibility for passengers with reduced mobility. The motorcoaches run multiple non-stop round trips daily from Hamilton and Waterloo Region airports to Toronto Pearson, offering Air Canada customers the same benefits as air-only itineraries, including boarding pass and bag tag printing at their regional airport, as well as, disruption protection, and Aeroplan point earning opportunities.
About Air Canada
Air Canada is Canada’s largest airline, the country’s flag carrier and a founding member of Star Alliance, the world’s most comprehensive air transportation network. Air Canada provides scheduled service directly to more than 180 airports in Canada, the United States and Internationally on six continents. It holds a Four-Star ranking from Skytrax. Air Canada’s Aeroplan program is Canada’s premier travel loyalty program, where members can earn or redeem points on the world’s largest airline partner network of 45 airlines, plus through an extensive range of merchandise, hotel and car rental partners. Through Air Canada Vacations, it offers more travel choices than any other Canadian tour operator to hundreds of destinations worldwide, with a wide selection of hotels, flights, cruises, day tours, and car rentals. Its freight division, Air Canada Cargo, provides air freight lift and connectivity to hundreds of destinations across six continents using Air Canada’s passenger and freighter aircraft. Air Canada’s climate-related ambition includes a long-term aspirational goal of net-zero greenhouse gas emissions by 2050.
Economic impact has increased by 251 per cent since 2015*
Waterloo Region – A new economic impact study confirms that the Region of Waterloo International Airport is a vital economic engine for Waterloo Region and beyond. Prepared by InterVISTAS, the study examined the economic impact generated by the airport’s operations and associated activities in 2023. The report measured the economic impact generated by YKF airport and airport related businesses (direct), supplying and supporting industries (indirect) and employee spending in the economy (induced).
Key findings of the report show that YKFs total 2023 annual operations generated:
$390 million in total economic output
1,360 jobs and $100 million in wages, including 660 jobs at YKF
$170 million in Gross Domestic Product (GDP)
$28 million in tax revenue (local, provincial and federal)
“This study confirms the importance of YKF as a key economic driver of local and regional employment, tourism, trade, and economic growth,” said Colleen James, Chair of the Sustainability, Infrastructure and Development Committee and Regional Councillor. “Our continued investment in YKF and our local aviation and aerospace sector helps our community attract more investment, create jobs, stimulate local businesses and support the country’s manufacturing supply chain – all of which are more critical than ever.”
YKF is home to 44 businesses in various aviation related businesses, including air carriers, flight operations, government, manufacturing, ground transportation, construction and food and retail. The largest airline partner, Flair Airlines directly employs flight attendants, pilots, and mechanics, and indirectly employs passenger agents and baggage handlers.
Given the labour shortages affecting the aviation industry, the value of supporting the development of aviation professionals is top of mind. Nearly 20 per cent of total commercial pilot licenses in Canada are graduates of the Waterloo Wellington Flight Centre at YKF.
To read the full YKF 2023 Economic Impact Study and learn how the airport helps fuel Waterloo Region’s economy, visit www.waterlooairport.ca/YKFImpact2023.
* $90 million in total economic output in 2015 dollars, inflation-adjusted to 2023 is equivalent to $111 million in total economic output. The change between $111 million and $390 million (2023) is 251 per cent.
Additional quotes:
“Flair Airlines is proud to support YKF’s vision of becoming a true low-cost gateway for the entire Greater Toronto Area. As the leading airline at YKF, we have played a key role in its extraordinary economic growth. This report underscores the critical importance of air connectivity to Waterloo Region—connectivity that Flair has been instrumental in providing. Through expanded international routes and affordable travel options, we are driving economic benefits for local businesses and communities. We look forward to strengthening our partnership with YKF and continuing to grow together in the years ahead.”
– Maciej Wilk, Flair Airlines Interim Chief Executive Officer
“As Canada’s top provider of private jet services, we are thrilled to participate in the growth of the Region’s aviation sector. Since establishing our YKF base in 2015, we have doubled the footprint of our operations to keep pace with rising demand for enhanced facilities outside the Greater Toronto Area. The combination of YKF’s accessibility, infrastructure, and strong community support makes it a great fit for our leading-edge facility.”
– Adam Keller, President of Chartright Air Group
“As one of Canada’s largest professional flight schools, employing 110 people, we play an important role in the economic growth at YKF. Our new Flight SIM Centre and Innovation Hub represents the evolution of flight training with a focus on environmental sustainability. Together with the Waterloo Institute for Sustainable Aeronautics, we are changing the trajectory of the aviation industry. The support and infrastructure at YKF play an integral role in facilitating the education of pilots and sustainable aeronautical research.”
– Bob Connors, General Manager of the Waterloo Wellington Flight Centre
The Region of Waterloo International Airport (YKF) is one of Canada’s fastest-growing airports, providing a full-service facility that supports commercial, corporate and general aviation. YKFs summer schedule includes air service to Abbotsford, Calgary, Edmonton, Halifax and Vancouver provided by Flair and WestJet. Plus, Air Canada’s Landline service to Toronto connects to 140+ destinations worldwide. Winter air service to sun destinations is provided by Flair and Sunwing. YKF is owned and operated by the Regional Municipality of Waterloo, Ontario (Canada). For more information visit waterlooairport.ca.
TSB releases investigation report into 2022 runway overrun of Boeing 737 in Kitchener, Ontario
Richmond Hill, Ontario, —
The Transportation Safety Board of Canada (TSB) has released its investigation report (A22O0161) on the 2022 runway overrun of a Flair Airlines Boeing 737-800 at the Region of Waterloo International Airport in Ontario. There were no injuries.
The captain held both thrust levers at idle during the landing flare. After touchdown, the captain removed his hand from the left thrust lever to activate the right engine thrust reverser. With the aircraft still in go-around mode, the right engine was producing reverse thrust and the left engine began advancing towards maximum thrust, deactivating the automatic systems that help stop the aircraft and causing control difficulties. The captain managed to stay on the runway and used manual braking to slow down; however, there was insufficient runway remaining on which to stop, and the aircraft overran the runway by approximately 500 feet.
The investigation found that there were several factors which contributed to the inadvertent press of the TO/GA switch and the undetected flight mode change. These include pilot fatigue, the attention of both pilots focused outside the aircraft during the flare and landing, and that the aircraft systems did not provide visual and aural cues that were noticeable enough by the flight crew to indicate the inadvertent mode change during that phase of flight.
A defect with the aircraft’s left thrust reverser was first reported in May 2022, over six months before the occurrence, and 22 subsequent reports provided an opportunity to troubleshoot the problem. Despite this, the defect did not meet the regulatory definition of a recurring defect, thus, Flair’s maintenance control software did not identify it as such. If the underlying issue behind a persistent maintenance defect is not addressed in a timely manner, there is a risk that it may compound, resulting in a serious consequence.
Following the occurrence, Flair Airlines modified its operating procedures to better support the existing requirement to disengage both the autopilot and autothrottle at the same time.
The TSB is an independent agency that investigates air, marine, pipeline, and rail transportation occurrences. Its sole aim is the advancement of transportation safety. It is not the function of the Board to assign fault or determine civil or criminal liability.
With daily non-stop flights from Toronto to Orlando, whether its snow or sunshine, Flair brings it for less
December 16, 2024, EDMONTON, Alberta – Flair Airlines, Canada’s most reliable airline and home of Canada’s only On-Time Guarantee, is excited to announce a major milestone with the inaugural flight from Toronto Pearson (YYZ) to Orlando International Airport (MCO) launching today, December 16. This new route joins Flair’s already popular Kitchener-Waterloo (YKF) flights, which began in late October, with additional routes from London (YXU) starting December 20 and Saint John (YSJ) on December 22.
“For Canadians dreaming of an escape to the sun, or for Floridians hoping to explore Canada’s winter magic, Flair provides unbeatable value,” said Eric Tanner, VP of Network Planning & Revenue Management at Flair Airlines. “We’re excited to offer these direct, reliable routes at a time when travel between Orlando and Canada is most meaningful.”
This expanded network opens new doors for Canadians to escape the winter chill while allowing Floridians to experience the charm of Canadian winter. Whether flying south to the world’s theme park capital or heading north to enjoy a white Christmas, Flair offers affordable and reliable travel with non-stop connections.
“Flair Airlines’ expanded routes will be a fantastic addition to our services at Orlando International Airport,” said Kevin J. Thibault, CEO of the Greater Orlando Aviation Authority, which owns and operates Orlando International (MCO). “With direct flights from both major cities and regional hubs, Canadians and Floridians now have easier, affordable access to explore and experience new adventures.”
Route
Peak Frequency
Peak Day of Week
Period
Kitchener-Waterloo (YKF) to Orlando (MCO)
3x weekly
Mon, Wed, Fri
Oct 29, 2024 – Apr 21, 2025
Toronto (YYZ) to Orlando (MCO)
11x weekly
Daily +
Dec 16, 2024 – Apr 22, 2025
London (YXU) to Orlando (MCO)
2x weekly
Mon, Fri
Dec 20, 2024 – Apr 21, 2025
Saint John (YSJ) to Orlando (MCO)
1x weekly
Sun
Dec 22, 2024 – Apr 20, 2025
“The new direct flights from Toronto Pearson, London and Saint John, which join the recent addition of Kitchener-Waterloo, are making it even easier for Canadians to travel to the theme park capital of the world,” said Casandra Matej, president and CEO of Visit Orlando. “Low-cost air carriers like Flair are especially appealing for those seeking affordable travel options to escape the chilly winter temperatures and enjoy the Orlando sunshine.”
Flair’s new direct routes offer fares as low as $36 CAD one-way, inviting travellers to explore Orlando’s world-class attractions or dip their toes into Canadian culture and winter festivities. The upcoming YYZ-MCO launch is especially exciting, marking the most convenient way for Toronto travellers to reach sunny Orlando and for Floridians to discover the highlights of Ontario.
With Flair’s On-Time Guarantee and low fares, finding your next adventure has never been easier. Book your tickets and join Flair in celebrating this new chapter of affordable, reliable travel between Canada and Orlando.
About Flair Airlines
Home of the On-Time Guarantee, Flair Airlines is Canada’s greenest and most trusted low-fare airline. Flair is on a mission to provide affordable air travel that connects Canadians to the people and experiences they love, on time, every time. With an expanding fleet of Boeing 737 aircraft, Flair is growing to serve over 35 cities across Canada, the U.S., Mexico, the Dominican Republic, and Jamaica. For more information, please visit www.flyflair.com.
Edmonton, May 17, 2024 – Flair Airlines, Canada’s leading low-fare airline, is thrilled to announce its winter schedule expansion from key Canadian cities to Orlando International Airport (MCO), connecting Canadians to the theme park capital of the world.
Beginning this fall, travelers can affordably and frequently escape the Canadian cold and bask in the Florida sunshine with fares starting as low as $44 one-way. Nonstop service between Orlando International Airport and Kitchener-Waterloo (YKF) will begin on October 29; between MCO and Toronto Pearson (YYZ) on December 16; between MCO and London (YXU) on December 20th; and between MCO and Saint John (YSJ) on December 22.
“We are delighted to welcome Flair Airlines to Orlando International Airport,” said Kevin J. Thibault, CEO of the Greater Orlando Aviation Authority, which manages Orlando International Airport. “This partnership provides travelers with greater, more convenient access to both Orlando and Canada. From Canadians looking to explore Orlando’s beloved attractions to Floridians excited for adventures in some of Eastern Canada’s most iconic cities, these new routes are sure to inspire everyone’s inner adventurer.”
“For travelers seeking affordable and convenient options to explore Orlando’s worldrenowned attractions, Flair offers unbeatable value,” Garth Lund, CCO of Flair Airlines, stated. “This is another step in fulfilling our commitment to provide more sun, for less. Whether it’s families planning a magical vacation or sun-seeking snowbirds escaping the great Canadian winter, Flair’s mission is to make affordable air travel possible for all.”
During peak season, frequency between Orlando and Toronto will be as high as 12x weekly with affordable flights for all routes ranging from $44 – $124. “The launch of Flair Airlines’ new direct flight service to Orlando from four key Canadian markets, including some of the smaller regional airports, is happening at the perfect time, ahead of winter travel,” said Casandra Matej, President, and CEO of Visit Orlando. “Value-focused air carriers like Flair are especially appealing for families and visitors on a budget, giving Canadian travellers new options to easily get to the theme park capital of the world.”
Orlando (MCO) Winter Schedule*
Route
Frequency
Start Date
Starting Fare
Kitchener-Waterloo (YKF) – Orlando (MCO)
Up to 3x weekly
October 29, 2024
$94
Orlando (MCO) – Kitchener-Waterloo (YKF)
Up to 3x weekly
October 29, 2024
$44
Toronto (YYZ) – Orlando (MCO)
Up to 12 x weekly
December 16, 2024
$114
Orlando (MCO) – Toronto (YYZ)
Up to 12 x weekly
December 16, 2024
$54
London (YXU) – Orlando (MCO)
2x weekly
December 20, 2024
$94
Orlando (MCO) – London (YXU)
2x weekly
December 20, 2024
$59
Saint John (YSJ) – Orlando (MCO)
1x weekly
December 22, 2024
$124
Orlando (MCO) – Saint John (YSJ)
1x weekly
December 22, 2024
$59
*Pending US Government Approval
With this announcement, Flair continues to provide Canadians with the lowest fares to destinations across North America year-round. It is gearing up for its busiest summer season yet, including its inaugural direct flight from Vancouver (YVR) to Guadalajara (GDL) on May 31. Flair’s summer and winter schedule is for sale and offers an extensive list of low-fares to desirable destinations. Fly from Kitchener-Waterloo to Fort Lauderdale for as low as $34, or from Vancouver (YVR) to Vegas (LAS) for $40.
Flair’s summer routes and affordable fares make this the year to explore your own backyard with Flair. Fly direct from Kitchener-Waterloo (YKF) to St. John’s (YSJ) for as low as $52*, or Kitchener-Waterloo to Calgary for as low as $107*. For as low as $72*, travellers can fly from Deer Lake to Kitchener-Waterloo. For Flair’s full flight schedule, visit flyflair.com.
*Additional routes and schedules forthcoming; dates, frequencies, and fares subject to change.
About Flair Airlines:
Flair Airlines is Canada’s leading low fare airline and its greenest airline, on a mission to provide affordable air travel that connects them to the people and experiences they love. With an expanding fleet of Boeing 737 aircraft, Flair is growing to serve over 35 cities across Canada, the U.S., Mexico, Jamaica, and the Dominican Republic. For more information, please visit www.flyflair.com.
Air Canada’s partnership with The Landline Company creates easy, one-stop connections to the airline’s global network
Premium, Canadian-built motorcoaches are fully accessible and offer spacious leather seats with power outlets, complimentary WiFi
Uninterrupted connection with full itinerary protection and the ability to earn Aeroplan points
MONTREAL, May 1, 2024 /CNW/ – Air Canada has begun offering residents of the Hamilton-Wentworth and Waterloo Region more convenient, one-stop access to the airline’s global network and a world of travel possibilities.
Air Canada has begun offering residents of the Hamilton-Wentworth and Waterloo Region more convenient, one-stop access to the airline’s global network and a world of travel possibilities. (CNW Group/Air Canada)
With today’s launch of its new motorcoach service in collaboration with The Landline Company, Air Canada is connecting the Hamilton and the Region of Waterloo airports to Toronto Pearson. Customers can now create a single itinerary when booking travel with Air Canada from Waterloo Region or Hamilton through Toronto to any destination. The service includes a high-end motorcoach service connecting with Air Canada flights, offering a smooth and hassle-free travel experience. This integrated service is a trial initiative from John C. Munro Hamilton International Airport and the Region of Waterloo International Airport, with the potential to make it available elsewhere in Canada in the future.
“We are excited to launch this new service in collaboration with The Landline Company, offering our customers a convenient, stress-free multimodal option that will make connections easy and travel more seamless. We are committed to improving regional services and this innovative partnership is a testament to that,” said Ranbir Singh, Director Regional Airlines and Markets at Air Canada. “Passengers who choose to travel between airports using Landline’s top-tier motorcoaches will enjoy similar benefits as those who opt for air-only connections: a convenient single itinerary, when departing Hamilton or the Region of Waterloo, disruption protection and Aeroplan earning opportunities.”
“We are thrilled to launch our premium connecting service from Hamilton and the Region of Waterloo in partnership with Air Canada,” said Nick Johnson, Vice President, Commercial for Landline. “In addition to premium onboard amenities, and a protected flight connection on every trip, passengers can now book and ride our luxury motorcoach for no additional cost when paired with their Air Canada flight.”
“Today marks an exciting development for the future of air travel in southern Ontario as Air Canada’s luxury motorcoaches, operated in partnership with The Landline Company, officially take to the road from Hamilton International,” said Cole Horncastle, Executive Managing Director of John C. Munro Hamilton International Airport. “This innovative new service aligns with Hamilton International’s commitment to provide a comfortable, convenient travel experience for passengers and expands access between our region and Air Canada’s global network.”
“At YKF we are investing and expanding in so many ways. We are thrilled to welcome Air Canada’s motorcoach service, further connecting Waterloo Region to a network of 140-plus destinations,” said Karen Redman, Chair of the Region of Waterloo. “We look forward to continuing to work together to build on an airport that offers options for every traveller.”
How it works
Landline will operate six, non-stop round trips daily to Toronto Pearson from each of the Hamilton and Region of Waterloo airports in southern Ontario. Air Canada customers beginning their journey at Hamilton or Region of Waterloo airports will check in as normal for their flight and obtain boarding passes for all segments of their trip. At a designated departure point at the local airport, they will board a luxury, Air Canada-branded motorcoach and their checked baggage will be loaded. Upon arrival at Toronto Pearson, customers will proceed directly with their bags to the departure level.
In the event of coach or flight delays, customers travelling on Landline will be automatically rebooked like customers travelling on air-only itineraries. Members of Air Canada’s Aeroplan program will earn points for both ground and air segments, as on any normal connecting flight itinerary. For more information see www.aircanada.com/landline
From
To
Day of Week
Departure Time
Arrival Time
Hamilton (YHM)
Toronto (YYZ)
Daily
5:00am 6:00am 10:45am 1:40pm 3:45pm 5:40pm
06:00am 06:55am 11:50am 2:45pm 5:00pm 6:50pm
Toronto (YYZ)
Hamilton (YHM)
Daily
8:05am 9:50am 1:00pm 3:05pm 6:00pm 9:40pm
9:10am 10:55am 2:05pm 4:20pm 7:20pm 10:40pm
From
To
Day of Week
Departure Time
Arrival Time
Kitchener/Waterloo (YKF)
Toronto (YYZ)
Daily
5:00am 6:05am 10:55am 1:40pm 3:50pm 5:45pm
6:05am 7:15am 12:05pm 2:55pm 5:15pm 7:00pm
Toronto (YYZ)
Kitchener/Waterloo (YKF)
Daily
8:15am 9:40am 1:15pm 3:15pm 6:15pm 9:35pm
9:30am 10:50am 2:25pm 4:40pm 7:35pm 10:40pm
Premium motorcoaches
The motorcoaches used by Landline for Air Canada are made in Canada by Prevost, a manufacturer of touring coaches based in Sainte-Claire, Quebec. Each Landline motorcoach provides a premium experience, with 36 spacious, leather seats in a two-by-one configuration. The coaches are equipped with free WiFi, power and a table tray available at each seat, generous overhead storage for carry-on baggage, and an onboard lavatory. Announcements will be made in both Official Languages and the coaches are fully accessible, including a power lift for customers requiring mobility aids.
Air Canada Regional Services
Air Canada operates to 40 communities across Canada, including in partnership with regional carriers Jazz Aviation LP and PAL Airlines. Through its innovative new partnership with Landline, Air Canada is extending its regional network to conveniently connect local airports directly to its global network. There is potential to further expand the partnership with Landline to connect with other regional airports in Canada at a future date.
About Air Canada
Air Canada is Canada’s largest airline, the country’s flag carrier and a founding member of Star Alliance, the world’s most comprehensive air transportation network. Air Canada provides scheduled service directly to more than 180 airports in Canada, the United States and Internationally on six continents. It holds a Four-Star ranking from Skytrax. Air Canada’s Aeroplan program is Canada’s premier travel loyalty program, where members can earn or redeem points on the world’s largest airline partner network of 45 airlines, plus through an extensive range of merchandise, hotel and car rental partners. Through Air Canada Vacations, it offers more travel choices than any other Canadian tour operator to hundreds of destinations worldwide, with a wide selection of hotels, flights, cruises, day tours, and car rentals. Its freight division, Air Canada Cargo, provides air freight lift and connectivity to hundreds of destinations across six continents using Air Canada’s passenger and freighter aircraft. Air Canada aims to achieve an ambitious net zero emissions goal from all global operations by 2050. Air Canada shares are publicly traded on the TSX in Canada and the OTCQX in the US.
About The Landline Company
The biggest airlines in the world trust Landline to power their first and last mile connectivity. Landline’s industry-first platform allows airlines to leverage the seamlessness and affordability of ground transportation to add dynamic new routes to their network without sacrificing on quality or customer experience. Landline operates seamless multi-modal networks on behalf of Air Canada, United Airlines, American Airlines, and Sun Country Airlines. Landline is fundamentally reshaping the way every consumer thinks about the travel day by making air travel multi-modal. Visit landlineco.com for more information.
