Tag: Swoop

  • Charlottetown Airport saw boost in passenger traffic for 2019

    News provided by CBC News – link to full story and updates

    Most of the growth can be attributed to increased capacity from Air Canada

    CBC News · Posted: Jan 29, 2020

    With new WestJet flights to Calgary and the introduction of Swoop, the Charlottetown Airport Authority’s CEO said he’s optimistic for 2020 after a record-breaking 2019. (Brian Higgins/CBC)

    The Charlottetown Airport had a record-breaking year for passenger traffic in 2019.

    Passenger movement through the Charlottetown Airport last year was up 3.4 per cent from 2018 — an increase of about 12,000 people. 

    Most of that growth can be attributed to increased capacity from Air Canada this past summer, as well as the addition of a second flight to Ottawa, said Doug Newson, CEO of the Charlottetown Airport Authority.  

    “Obviously [we’re] pleased to see that growth and pleased to see the airlines continuing to add more capacity and options for Islanders,” he said. 

    With new WestJet flights to Calgary and the introduction of Swoop, Newson said he’s optimistic for 2020 as well. 

    Swoop will offer three flights a week to Hamilton, Ont., starting at the end of June. The flights will be offered Tuesdays, Thursdays and Saturdays from June 27 to Oct. 22.

    “We haven’t seen final schedules from all the carriers yet for the peak summer but we’re certainly optimistic that 2020 should be another strong year for the airport,” Newson said. 

    The new flights are expected to bring in 30,000 additional seats to the P.E.I. market in 2020.

    With files from Angela Walker

  • Swoop releases its 2019 Winter schedule, adds Los Cabos to its network

    Provided by Swoop/CNW

    Airline brings more sun flying to Canadians this winter, adds three aircraft to its fleet

    AppleMark

    CALGARY, June 25, 2019 /CNW/ – Today Swoop released its 2019 winter schedule with non-stop flights available for booking from June 25, 2019 through April 25, 2020. The schedule boasts 28 winter getaway routes, including the enticing new destination of Los Cabos, Mexico.

    As part of the winter schedule, Swoop announced three-times weekly service between Edmonton International Airport (YEG) and twice-weekly service between Winnipeg Richardson International Airport (YWG) and Los Cabos International Airport (SJD). The Los Cabos routes start November 2, 2019 and November 17, 2019, respectively.

    “The 2019 winter schedule adds Las Cabos and expands service at existing domestic locations,” said Steven Greenway, President of Swoop. “This past year we’ve learned that our network is solid and now we’re tweaking it using our next three planned aircraft deliveries. Our travellers have been asking for more sun-service and we have responded by adding routes from Winnipeg, Edmonton and London, Ont.”

    Swoop’s service in Winnipeg will increase from 16 to 26 weekly flights at the height of the winter schedule, 14 of which will serve transborder and international destinations. Winnipeg will enjoy new service toPuerto Vallarta and Los Cabos, Mexico; Las Vegas, Nevada; Mesa, Arizona; and Orlando, Fort Lauderdale and Tampa Bay, Florida.

    Edmonton will add service to Puerto Vallarta, Mazatlán, Los Cabos and Cancun, Mexico.

    New sun-service from London, Ontario includes Cancun, Mexico; Las Vegas, Nevada; and Orlando, Florida.

    Swoop has maintained its growth plan and will be accepting the delivery of three more aircraft by the end of 2019, bringing its fleet total to 10 Boeing 737-NG 800s.

    Flights are now available for booking through to April 25, 2020.  

    Details of Swoop’s winter schedule 

    Domestic 
    Markets
    Service StartsService 
    Offered
    Weekly 
    Frequency
    Air 
    Transportation 
    Charges (ATC) 
    base fare from
    Taxes, 
    Fees and 
    Charges
    Total One-
    Way Price 
    From *
    Abbotsford 
    and London
    June 25Daily except 
    Saturday
    6x$87.17$11.83$99CAD
    Abbotsford 
    and Winnipeg
    June 25Monday, 
    Wednesday 
    & Friday
    3x$115.73$13.26$129CAD
    Edmonton 
    and 
    Abbotsford
    June 25Daily16x$19.07$39.93$59CAD
    Edmonton 
    and Winnipeg
    June 25Monday, 
    Wednesday 
    & Friday
    3x$19.07$39.93$59CAD
    Edmonton 
    and Hamilton
    June 25Daily except 
    Saturday
    6x$76.21$42.79$119CAD
    Edmonton 
    and London
    June 25Daily except 
    Saturday
    6x$57.17$41.83$99CAD
    Hamilton and AbbotsfordJune 25Daily except 
    Saturday
    6x$108.59$50.41$159CAD
    Hamilton and 
    Winnipeg
    June 25Daily except 
    Thursday
    6x$46.64$42.36$89CAD
    Hamilton and 
    Halifax
    June 25Tuesday, 
    Thursday, 
    Friday & 
    Saturday
    4x$55.49$43.51$99CAD
    Transborder 
    Markets
    Service StartsService OfferedWeekly 
    Frequency
    Air 
    Transportation 
    Charges (ATC) 
    base fare from
    Taxes,
    Fees and 
    Charges
    Total One-
    Way Price 
    From *
    Abbotsford 
    and Las 
    Vegas
    June 25Thursday & 
    Sunday
    2x$38.44$60.56$99CAD
    Kelowna and 
    Las Vegas
    June 25Thursday & 
    Sunday
    2x$18.44$80.56$99CAD
    Edmonton 
    and Las 
    Vegas
    June 25Daily7x$27.49$91.51$119CAD
    Edmonton 
    and Orlando
    June 25Monday & 
    Friday
    2x$65.58$93.41$159CAD
    Edmonton 
    and Mesa
    June 25Wednesday & 
    Sunday
    2x$85.00$94.39$179.39CAD
    Winnipeg and Las VegasNovember 15Monday & 
    Friday
    2x$51.53$87.47$139CAD
    Winnipeg and 
    Orlando
    November 15Tuesday & 
    Friday
    2x$51.53$87.47$139CAD
    Winnipeg and 
    Fort 
    Lauderdale
    November 16Monday & 
    Saturday
    2x$70.58$88.42$159CAD
    Winnipeg and 
    Tampa Bay
    November 17Thursday & 
    Sunday
    2x$51.53$87.47$139CAD
    Winnipeg and 
    Mesa
    December 15Thursday & 
    Sunday
    2x$89.63$89.37$179CAD
    London and
    Las Vegas
    October 3Thursday & 
    Sunday
    2x$69.00$70.00$139CAD
    London and 
    Orlando
    October 26Wednesday & 
    Saturday
    2x$69.00$70.00$139CAD
    Hamilton and 
    Las Vegas
    June 25Monday, 
    Thursday, 
    Friday & 
    Sunday
    4x$68.68 $90.32$159CAD
    Hamilton 
    and Orlando
    June 25Monday, 
    Wednesday, 
    Thursday & 
    Saturday
    4x$30.58$88.42$119CAD
    Hamilton and 
    Tampa Bay
    June 25Monday, 
    Wednesday & 
    Sunday
    3x$30.58$88.42$119CAD
    Hamilton and 
    Fort 
    Lauderdale
    June 25Monday, 
    Friday & 
    Saturday
    3x$30.58$88.41$119CAD
    International 
    Markets
    Service StartsService 
    Offered
    Weekly 
    Frequency
    Air 
    Transportation
    Charges (ATC) 
    base fare from
    Taxes, 
    Fees and Charges
    Total One-
    Way Price
    From *
    Abbotsford 
    and Mazatlán
    June 25Wednesday 
    & Friday
    2x$95.27$63.91$159.18CAD
    Abbotsford 
    and Puerto 
    Vallarta
    June 25Monday & 
    Saturday
    2x$135.27$63.91$199.18CAD
    Edmonton
    and Los 
    Cabos
    November 2Tuesday, 
    Thursday & 
    Saturday
    3x$83.59$95.41$179CAD
    Edmonton 
    and Puerto 
    Vallarta
    October 19Monday & Saturday2x$83.59$95.41$179CAD
    Edmonton 
    and Cancun
    October 24Thursday &
    Saturday
    2x$83.59$95.41$179CAD
    Edmonton 
    and Mazatlán
    November 2Wednesday & 
    Saturday
    2x$83.59$95.41$179CAD
    Winnipeg and
    Los Cabos
    November 17Wednesday & 
    Sunday
    2x$108.84$90.16$199CAD
    Winnipeg and 
    Puerto 
    Vallarta
    November 27Tuesday2x$88.84$90.16$179CAD
    London and 
    Cancun
    October 24Thursday & 
    Saturday
    2x$107.18$71.82$179CAD
    Hamilton and 
    Puerto 
    Vallarta
    June 25Wednesday, 
    Friday & 
    Sunday
    3x$87.02$92.16$179.18CAD
    Hamilton and 
    Cancun
    June 25Tuesday, 
    Thursday & 
    Saturday
    3x$47.02$92.16$139.18CAD
    Hamilton and Montego BayJune 25Wednesday & 
    Saturday
    2x$37.63$111.36$149CAD
    *Every day low fares. Lower promotional fares may be available during select travel periods.   

    “Our growing partnership with Swoop is creating more options for Winnipeg travellers while giving new visitors the opportunity to come explore our great city,” said Barry Rempel, President and CEO of Winnipeg Airports Authority. “These new non-stop direct routes enhance Winnipeg’s network for the benefit of our community.”

    “We want to thank Swoop for increasing its service to the Edmonton Metro Region and helping bring those warm, sunny destinations a little closer,” said Tom Ruth, President and CEO Edmonton International Airport. “Our market is always looking for new ways to explore the world.”

    “We’re excited to offer passengers non-stop ultra-low-cost flights to Cancun, Las Vegas and Orlando from London” says Michael Seabrook, CEO at London International Airport. “These added flights are further indications of Swoop’s success in London. With the combination of great flight dates and ultra-low-cost fares, we hope travellers in Southwestern Ontario make the most of these new flights this winter!”

    Additional Quotes

    “We are thrilled to see routes to Winnipeg and Las Vegas launch this year with Swoop,” said Sam Samaddar, Airport Director, Kelowna International Airport. “We’ve heard from the community that they want more non-stop destinations from Kelowna and working with Swoop is just one way we are making this happen.”

    “Abbotsford is home to YXX, one of Canada’s fastest growing airports. I’m pleased to see that this winter, YXX will see Swoop bring back a suite of international flights to Puerto Vallarta, Mazatlán, Las Vegas and extend their domestic service to include London, Ontario and Winnipeg through the winter season,” said Henry Braun, Mayor of Abbotsford. “YXX and Swoop provide a significant regional benefit, offering travellers safe and accessible air travel options from the hub of the Fraser Valley.”

    “To complement Swoop’s year-round services from Hamilton International to various destinations in Canada, the United States, Mexico and the Caribbean, we are excited to welcome back the seasonal destinations of Tampa Bay and Puerto Vallarta this winter,” said Cathie Puckering, President and CEO, John C. Munro Hamilton International Airport. “Swoop’s affordable travel options to its growing list of southbound destinations will allow Canadians to escape the cold winter months ahead and travel more often from Hamilton – Swoop’s Eastern Canadian base.”

  • Federal Court orders second WestJet exec to testify in competition probe

    News provided by Global News/The Canadian Press

    By The Canadian Press | 29 April 2019

    A Westjet Boeing 737-700 taxis to a gate after arriving at Vancouver International Airport in Richmond, B.C., on February 3, 2014.
    A Westjet Boeing 737-700 taxis to a gate after arriving at Vancouver International Airport in Richmond, B.C., on February 3, 2014.CANADIAN PRESS/Darryl Dyck

    The Federal Court of Canada has ordered a second senior employee at WestJet Airlines Ltd. to testify under oath, the latest development in a predatory pricing investigation into WestJet and its budget subsidiary, Swoop, by Canada’s competition watchdog.

    WATCH: High Canadian airfares: WestJet CEO faults airports

    The inquiry, launched by the Competition Bureau in the fall, concerns allegations the two carriers used anti-competitive practices to crowd out B.C.-based upstart Flair Airlines from at least three routes last year.

    Chief Justice Paul Crampton has ordered WestJet corporate planning manager Michael Claeren to be examined by Canada’s Commissioner of Competition, citing Claeren’s former role as senior leader of revenue and pricing at Swoop. He is set to appear next month alongside WestJet vice-president John Weatherill, who the Federal Court previously ordered to come before a presiding officer to explain the airline’s tactics.

    Interim competition commissioner Matthew Boswell states in court filings that WestJet’s alleged predatory pricing _ when a company offers services below break-even costs to hobble a competitor _ constitutes an abuse of its dominant position.

    The accusation applies routes between Edmonton and the cities of Abbotsford, B.C., Hamilton, Ont., and Winnipeg. On the Hamilton route, Swoop advertised all-inclusive fares for as low as $69 starting last June.

    Flair Airlines chief executive Jim Scott has said the strategy cost his ultra-low-cost carrier about $10 million between mid-June and mid-October, placing it in jeopardy.

    WestJet has said it is compiling information in response to the probe, which has seen piles of court-ordered documents and data from the two Calgary-based carriers handed over to the Competition Bureau.

    © 2019 The Canadian Press

  • Puerto Vallarta Welcomes New Service by Swoop this Winter

    Provided by Puerto Vallarta Tourism Board/ENroute Communications

    Confirming Third New Route in 2 Months; Is voted a top destination to visit in 2019 by Expedia.ca – click here for the article


    Javier Aranda, Director of the Puerto Vallarta Tourism Board (Middle) celebrates the arrival of Swoop’s flight at the Puerto Vallarta International Airport. He is joined by Steven Greenway, President of Swoop; Marc Murphy, Managing Director of the Riviera Nayarit CVB; Susana Rodriguez, Director of Tourism of the Coast for the State of Jalisco; Saul Salabria, Director of the Puerto Vallarta International Airport and members of Puerto Vallarta’s Mariachi. 

    January 8, 2019, Puerto Vallarta – Canadians in Hamilton and Abbotsford will have an easier way to reach Puerto Vallarta this winter as Swoop, Canada’s leading ultra-low-cost airline, has announced service into Puerto Vallarta’s International Airport (PVR) with the addition of two new routes.  British Columbia’s Abbotsford International Airport (YXX) will enjoy twice weekly service beginning January 12, 2019 and Ontario’s John C. Munro Hamilton International Airport (YHM) saw its first flight depart today. and will have service twice weekly.

    “Puerto Vallarta welcomes Swoop’s new routes from Hamilton and Abbotsford. Canadians make up one of our top visitors because of our city’s sunny beaches,” said Javier Aranda, Director of the Puerto Vallarta Tourism Board. “We invite them to also tray one of our over 300 restaurants, take a day trip to the evergreens in our Sierra Madre mountains or raise their adrenaline on the waters of the Bay of Banderas.”

    “Puerto Vallarta is a brand-new route for Hamilton International and a very popular destination for Canadians,” said Steven Greenway, President of Swoop. “Combining Swoop’s ultra-low fare with the favorable exchange between the dollar and peso makes the value proposition of exploring Mexico enticing for families and budget travellers’ vacationers looking to escape the cold winter weather when services begin in January.”

    Puerto Vallarta welcomed its first-ever Sunwing flight from Quebec City’s Jean Lesage International Airport on December 17th; marking the beginning of the tour operator’s seasonal weekly flight service to Puerto Vallarta. Flights will take place every Monday until April 15, 2019.

    Puerto Vallarta is one of Canadians most popular international vacation destinations. Historically, almost 15% of Puerto Vallarta’s international visitors are Canadians. At the beginning of this year Expedia.ca announced that in their survey of a 1,000 Canadians, Puerto Vallarta was a top recommendation for travel in 2019. 

  • Swoop gears up for expansion as agents weigh in on the low-cost carrier Swoop gears up for expansion as agents weigh in on the low-cost carrier

    Swoop

    Posted by Cindy Sosroutomo, travelweek.ca

    TORONTO — Just two weeks after its launch, expansion is already in the works at Swoop with announcements of new U.S. and international routes on the horizon for this summer.

    It’s a sign of Swoop’s confidence in the Canadian market. Karen McIsaac, Senior Advisor, Communications and official spokesperson for Swoop, tells Travelweek: “It’s only a matter of time before we begin to offer new destinations. A big part of our target market are the five million Canadians who cross the U.S. border to fly with the ULCCs operating there. This summer we’ll be announcing some U.S. and international routes, which will be an important step towards repatriating that business.”

    Swoop’s current fleet of two Boeing 737-800 aircraft will total six by year’s end, and then grow to 10 in 2019.

    (more…)

  • Swoop launches service on sold-out flight from Edmonton

    Airline announces Edmonton as second operational base

    Logo_Swoop_4CCALGARY, June 25, 2018 /CNW/ – Swoop today celebrated its inaugural flight from Edmonton International Airport (YEG) to John C. Munro Hamilton International Airport (YHM). The sold-out flight is scheduled to depart at 10:25 AM MDT. In addition to the first flight, Swoop announced Edmonton as its second operational base.

    “Edmonton is a market keen to enjoy the ultra-low-cost fares Swoop provides,” said Steven Greenway, Swoop President and Chief Executive Officer. “This, along with Edmonton International Airport Authority’s support, has meant that we’ve chosen Edmonton as our second operational base. Swoop, as an Alberta-born organization is thrilled to be in Edmonton as a second home and looks forward to providing more flight choices as well as the economic benefits that air service provides in the form of jobs, tourism and connecting economies.”

    As of October, Swoop will base two of its Boeing 737-800 aircraft in Edmonton resulting in the creation of almost 90 jobs in the region.

    (more…)

  • Competition heating up for price-sensitive passengers as Swoop set to launch

    by Ross Marowits, Canadian Press

    SwoopMONTREAL – Competition is heating up for Canada’s most price-sensitive travellers as WestJet Airlines gears up to launch the country’s second ultra-low cost airline Wednesday.

    Swoop, an offshoot of WestJet Airlines, will make its maiden flight on its pink and white aircraft before the sun rises in Hamilton, Ont. on a trip to Abbotsford, B.C.

    “From my perspective coming into this fresh — I’ve been in Canada four months now — I personally believe there’s a huge opportunity in Canada,” said Swoop president Steven Greenway.

    Greenway is an Australian native who has worked in executive positions at airlines including Japanese low-cost carrier Peach, Virgin Blue, Virgin Atlantic and Qantas.

    Swoop marks his sixth airline startup.

    By discounting travel, Swoop, Flair Airlines and others are trying to repatriate the more than five million Canadians who cross the border to catch flights from airports in Buffalo and Plattsburgh, N.Y., and Birmingham, Wash.

    “From our perspective there’s the opportunity to fill a gap, there’s an opportunity to stimulate demand, there’s an opportunity to welcome Canadians back from crossing the border. We believe there’s a significant enough market to be able to thrive,” Greenway said in an interview.

    He expects competition will increase significantly over the next 12 months as Canada Jetlines gears up to join Swoop and Flair in offering deeply discounted fares along with charges for everything from a onboard drink to carry-on and checked baggage.

    Flair welcomed the extra competition.

    “We think that having more people in the space helps promote the fact the space exists and will work to each other’s advantage,” executive chairman David Tait said in an interview.

    “I don’t think Canada’s big enough for half a dozen players in this space, but there’s certainly plenty of room for two and maybe three.”

    Meanwhile, Tait said Flair plans to move its headquarters to Edmonton from Kelowna, B.C., over the coming months to help promote its growth.

    “Kelowna was a fine base for a charter operator but it didn’t really give us the scope, the potential we need as we’re growing.”

    Swoop is entering an area of the airline business that doesn’t have a stellar history of success in Canada: Jetsgo, Air Canada’s Tango, Canada 3000 and Roots Air have all floundered in the past.

    Canada is the only G7 country without a true ultra low-cost carrier (ULCC) and the model has been successful in Europe, Australia and the United States, said transportation analyst Chris Murray of AltaCorp Capital.

    “I don’t think we’ve ever seen a true ULCC model in the Canadian marketplace before so I think we’re in somewhat uncharted territory,” he said.

    “I think there’s also frankly some opportunities if they do it well to be successful with it.”

    Murray estimates the Canadian ultra low-cost market can handle 10 million passengers per year, enough to support up to 50 aircraft. The service is particularly suited to leisure flights to Las Vegas, Arizona and Florida, he added.

    Swoop says fares should be 30 to 40 per cent lower than a national carrier.

    The key will be to keep costs down from lower labour costs, cramming 189 seats into Boeing 737-800s, and stimulating demand from people who don’t normally fly because of the high cost.

    The carrier, however, has already had something of a bumpy takeoff.

    WestJet’s launch of Swoop had been a source of labour strife between the company and pilots, who were on the brink of a strike last month before reaching an 11th-hour deal.

    Earlier this year, the union won a Canada Industrial Relations Board challenge to the company’s proposed policy to offer pilots a two-year leave of absence if they go to fly for Swoop.

    A federal arbitrator recently ruled that WestJet’s unionized pilots will also fly Swoop, which means the airline can no longer outsource Swoop flying, a major disagreement in recent negotiations.

    Swoop will recognize the union as the exclusive bargaining agent for all Swoop pilots, who will be on the airline’s one seniority list and fly aircraft at Swoop terms and conditions.

    Initial one-way flights start at $49 tax included from Abbotsford to Winnipeg, $129 between Hamilton and Abbotsford and $99 between Hamilton and Halifax.

    The fares don’t include a range of fees, including carry-on luggage and checked bags starting at $26.25, seat selection start at $5, and $15 to contact the call centre if the service can be carried out on the website.

    No pets aside from guide dogs are allowed on board and any credits are only valid for 90 days. No loyalty points will be awarded.

    Swoop is starting with two planes, with plans to roll out six by year-end and 10 in 2019.

    Instead of flying from Toronto Pearson International, flights will fly out of Hamilton’s lower-cost airport. Other initial cities are Winnipeg, Edmonton, Halifax and Abbotsford.

    Additional destinations will be added, including international flights likely by the end of 2018, said Greenway. Flair plans to fly to Orlando and Palm Springs, Calif., next winter.

    While there is a real concern that passengers could feel being “nickled and dimed” by a series of ancillary fees, experience in Europe over the past 20 years suggests passengers ultimately focus on the fares, said Greenway.

    “It is an education process and I think people will adapt over time.”

  • Ready for the runway: Swoop unveils new uniforms & app

    • Swoop is hitting the runway with brand-new uniforms
    • launched a mobile app in preparation for its first flights starting June 20

    “We live in an increasingly digital world, so providing our travellers with a mobile app to make the travel experience more convenient was paramount for Swoop,” said Steven Greenway, President and Chief Executive Officer of Swoop.

    He adds: “The app also allows us to offer inflight entertainment and WiFi connectivity through Swoop Stream, and that’s a key differentiator for a ULCC.”

    The app is now available for iOS 10 or newer, and Android 5 or newer, and can be downloaded from the App Store or Google Play.

    The app has booking capability. It also allows passengers to manage bookings, check-in, view boarding passes and track flights. Passengers can also access for-purchase WiFi and entertainment amenities.

    Using the mobile check-in feature travellers can check-in up to 24 hours prior to the departure time. It gives the option to view and download an electronic boarding pass as well as a last chance to choose flight options, before arrival at the airport.

    Swoop-launches-mobile-app-new-uniformsSwoop today unveiled their official crew uniforms. With only one week to go until Swoop’s June 20, 2018 inaugural flight from Hamilton, ON to Abbotsford, BC, the unveiling of the Swoop uniforms has been much anticipated. Following Swoop’s recent livery reveal many have wondered just how prominently the Swoop uniforms will feature the airline’s magenta brand colour.

    “We set out to create a uniform that was comfortable, versatile and stylish, while keeping costs low,” shared Swoop’s Kellie Farrer, Sr. Leader, Inflight. “I’d describe the uniform as a modern take on classic styles. The staple uniform pieces have a monochrome palette that is accented with the signature Swoop magenta so you get a little bit of fashion and a lot of function.”

    Pilots will sport their choice of short or long sleeved collared grey shirts paired with charcoal pants and an optional black zip-up cardigan with button tabs for their epaulettes and stitched pin-holes for their pilot wings. In the spirit of keeping it casual, the pilot uniforms will not include a hat or tie.

    Cabin Crew members have several uniform options including a comfortable charcoal grey dress, or pants that can be paired with a short or long sleeved white collared shirt. These options can be accessorized with a black or magenta belt, custom Swoop neck scarf, cut-away cardigan or zippered cardigan. A custom dress with a mandarin collar is currently in production and will be added and unveiled in the fall.

    Customer service agents will wear their own black or charcoal pants with the same white collared shirts that cabin crew members wear. The white button-down collared shirts include details like a Swoop rondelle logo embroidered on the sleeve and grosgrain piping on the collar.

    Swoop’s official uniform collection also includes: Swoop branded Crew luggage and insulated lunch kit; a form fitted black jacket with embossed Swoop rondelle logo on the left chest, thumb hole sleeves, and small magenta accents including a logo zipper pull and neck tab; a black down jacket for cold Canadian winters; a grey and magenta Swoop lanyard; bronze pilots wings; silver brevet-style name badges for cabin crew and customer service agents.