News provided by CityNews1130.com
By Ria Renoue | May 9 2019 | RICHMOND (NEWS 1130) – If numbers out on Thursday from travel website Airhelp are any indicator, Vancouver International Airport could stand to improve its service, flight timeliness and food and shopping selections.
YVR is fourth in Canada, but internationally ranked 68th out of 132nd worldwide.
It was outperformed by Edmonton International Airport, which came in 39th, as well as Calgary International and Kelowna International, which ranked 59th and 63rd, respectively.
The gold medal went to Hamad International Airport in Qatar, silver went to Tokyo International, while Athens International rounded out the top three.
Airhelp’s results come less than a year after YVR broke ground on a $9.1 billion project that will include an expanded terminal, set to open by 2020.
Other expansions include a new parkade, as well as buses to shuttle people between terminals.
Airport Authority CEO Craig Richmond previously noted the improvements would not impact how much passengers will pay in airport fees.
It also announced in February that it would be introducing more food and beverage options, with some set to open this summer.
The food options include offerings from Hawksworth Kitchen, Steamworks Bar & Restaurant and Heritage Asian Eatery.
Canadian Aviation News Team and AirHelp.com Update 10 May 2019
Below is the results of a search of “Canada” on the AirHelp website.
| # | Airport | AirHelp Score | On-Time Performance | Service Quality | Food and Shops |
|---|---|---|---|---|---|
| 39 | Edmonton International AirportEdmonton, Canada | 7,83 /10 | 8,0 | 7,9 | 7,4 |
| 59 | Calgary International AirportCalgary, Canada | 7,60 /10 | 7,5 | 8,0 | 7,4 |
| 63 | Kelowna International AirportKelowna, Canada | 7,54 /10 | 7,7 | 8,0 | 6,6 |
| 68 | Vancouver International AirportVancouver, Canada | 7,46 /10 | 7,1 | 8,1 | 7,8 |
| 72 | Ottawa International AirportOttawa, Canada | 7,39 /10 | 7,2 | 8,1 | 7,3 |
| 97 | Halifax Stanfield International AirportHalifax, Canada | 7,18 /10 | 6,7 | 8,3 | 7,4 |
| 101 | Montréal-Pierre Elliott Trudeau International AirportMontreal, Canada | 7,07 /10 | 6,7 | 7,8 | 7,5 |
| 108 | Toronto Pearson International AirportToronto, Canada | 6,97 /10 | 6,4 | 7,7 | 7,8 |
| 110 | Canadian AirportQuebec, Canada | 6,94 /10 | 6,6 | 7,6 | 7,3 |
| 124 | Billy Bishop Toronto City AirportToronto, Canada | 6,50 /10 | 5,8 | 8,1 | 7,0 |