WestJet service update: Northwest Territories wildfires

Status of operations – as of Thursday, August 17 at 2:20 p.m. MT

In response to the mandatory evacuation order issued by The Government of The Northwest Territories, a travel advisory has been posted on WestJet.com and flexible change/cancel guidelines have been announced for all guests travelling to Yellowknife between August 15 and 30, 2023. For assistance with changes or cancellations please contact us.

Status of operations – as of Thursday, August 17 at 12:00 p.m. MT

In response to the mandatory evacuation order issued by The Government of The Northwest Territories, a travel advisory has been posted on WestJet.com and flexible change/cancel guidelines have been announced for all guests travelling to Yellowknife between August 15 and 22, 2023. To ensure guests evacuating are able to do so affordably, WestJet has adjusted fare classes to avoid price escalation.

To aid evacuation efforts, WestJet has added an extra recovery flight scheduled for August 17, 2023, between Yellowknife and Calgary:

  • WS4160 YYC – YZF
  • WS4161 YZF – YYC 

Additionally, WestJet has added larger aircraft to operate previously scheduled flights between Calgary and Yellowknife on WestJet flight WS221 and WS222. 

To ensure as many guests as possible can bring their pets onboard all flights departing Yellowknife today, WestJet has increased the pets in cabin limit.

Out of an abundance of caution for the safety of our guests and crews, we have proactively cancelled six flights at this time on Friday August 18, 2023, and Saturday, August 19, 2023. We are working to notify all impacted guests and encourage them to check the status of their flights before heading to the airport. 

Impacted flights:

  • WS221 YYC-YZF
  • WS222 YZF-YYC
  • WS221 YYC-YZF 
  • WS222 YZF-YYC
  • WS3161 YYC-YZF
  • WS3194 YZF-YYC

As the situation evolves, we are working diligently to provide increased capacity from Yellowknife and will share further updates as they become available. 

We continue to monitor the situation closely and will make operational changes in the name of safety as necessary. All guests currently in the region are advised to follow all response instructions provided by local authorities.


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