Tag: Air Canada

  • Air Canada Toasts Economy Customers with Complimentary Beer, Wine and Snacks on Every Flight

    • Canadian Favourites Onboard – Complimentary MadeGood Mornings Cinnamon Bun Soft Baked Oat Bars and Greenhouse Ginger Defence Wellness Shots join our onboard offering 
    • Air Canada is the only North American airline serving non-alcoholic beer inflight, with Heineken 0.0 now complimentary on all flights 
    • Free Beer & Wine, Everywhere – Complimentary beer and wine are now standard on every Air Canada flight, including routes to Mexico and the Caribbean 

    MONTRÉAL, Oct. 1, 2025 /CNW/ – Air Canada continues to raise the bar on the Economy travel experience with complimentary beer, wine, and exclusive Canadian-made snacks now available for all customers on all flights, including routes to Mexico and the Caribbean*.

    Launched on September 1, these upgrades reflect the airline’s commitment to delivering award-winning service for all customers, and a sharpened focus on leisure travellers as recognized by Skytrax. 

    Air Canada continues to raise the bar on the Economy travel experience with complimentary beer, wine, and exclusive Canadian-made snacks now available. (CNW Group/Air Canada)

    “As part of our commitment to elevating the onboard experience, we’re delighted to introduce even more exciting new options to our menus,” said Scott O’Leary, Vice President, Loyalty & Product at Air Canada. “These upgrades offer something for everyone and proudly showcase Canadian brands so that our customers can sit back, relax and kick-start their travels no matter where they’re going.” 

    New Sips and Snacks to Savour 

    • Morning flights (before 10 a.m.): A favourite in homes across Canada, MadeGood Mornings Cinnamon Bun Soft Baked Oat Bars join the line-up of complimentary snacks onboard, alongside Canadian favourites TWIGZ Craft Pretzels and Leclerc’s Celebration Cookies. 
    • Toronto-Downtown Billy Bishop flights (after 10:30 a.m.): From Canadian brand Greenhouse, known for its organic and plant-based products, complimentary Greenhouse Ginger Defence Wellness Shots will provide an energizing kick to our offerings. These shots are also featured in Air Canada’s premium snack baskets and Bistro menu.
    • Expanded Air Canada Bistro – Now featuring more Canadian-made choices, from Summer Fresh Hummus & Crackers and Quaker Maple & Brown Sugar Oatmeal Cups to bold new TWIGZ Sour Cream & Onion Pretzels and fan-favourite Smarties. 
    • Crisp New Pour – With Heineken 0.0, Air Canada becomes the only North American airline to serve a non-alcoholic beer inflight, complementing its system-wide free beer and wine offering. 

    The airline continues to set new benchmarks for comfort and convenience in travel with its best-in-class product and service offerings. In addition to rolling upgrades to its food and beverage offering, Air Canada has introduced a revamped mobile app, expanded in-flight entertainment, refreshed and newly refurbished and opened lounges, efficient airport processes, the best-in-class Aeroplan loyalty program, and seamless intermodal travel options all on one ticket. Further, fast, free Wi-Fi, sponsored by Bell, is available for Aeroplan Members on flights across North America and to-and-from Sun destinations, in Mexico and the Caribbean. 

    *Valid on flights with beverage service operated by Air Canada, Air Canada Rouge, and Air Canada Express flights operated by Jazz. Subject to availability. For full details, visit aircanada.com/bonappetit. Alcohol will be served only to persons who have reached the legal age of majority and in a responsible manner. 

    About Air Canada

    Air Canada is Canada’s largest airline, the country’s flag carrier and a founding member of Star Alliance, the world’s most comprehensive air transportation network. Air Canada provides scheduled service directly to more than 180 airports in Canada, the United States and Internationally on six continents. It holds a Four-Star ranking from Skytrax. Air Canada’s Aeroplan program is Canada’s premier travel loyalty program, where members can earn or redeem points on the world’s largest airline partner network of 45 airlines, plus through an extensive range of merchandise, hotel and car rental partners. Through Air Canada Vacations, it offers more travel choices than any other Canadian tour operator to hundreds of destinations worldwide, with a wide selection of hotels, flights, cruises, day tours, and car rentals. Its freight division, Air Canada Cargo, provides air freight lift and connectivity to hundreds of destinations across six continents using Air Canada’s passenger and freighter aircraft. Air Canada’s climate-related ambition includes a long-term aspirational goal of net-zero greenhouse gas emissions by 2050. 

  • Air Canada Provides Third Quarter 2025 Estimated Results and Updated Full Year 2025 Guidance

    MONTRÉAL, Sept. 24, 2025 /CNW/ – Air Canada today provided certain estimated results for the third quarter of 2025 and updated full year 2025 guidance, which was suspended in August 2025. Air Canada also provided an estimate of the financial impact of the labour disruption in August by the Canadian Union of Public Employees (CUPE), the union representing cabin crew.

    Q3 2025 Estimated Results

    Air Canada anticipates, for the quarter ending September 30, 2025:

    • Operated capacity to decline by approximately 2% from the same period in 2024 as a result of the cancellation of more than 3,200 flights;
    • Operating income between $250 million and $300 million, which includes approximately $175 million from one-time non-cash pension plan amendments and other labour related charges and adjusted EBITDA between $950 million and $1 billion. Air Canada’s operating income totalled $1.040 billion and adjusted EBITDA $1.523 billion for the third quarter of 2024.

    Labour Disruption Impacts

    During the collective bargaining period with CUPE, Air Canada developed comprehensive plans to ensure the safe and orderly wind down and restart of its operations in the event of a labour disruption. When CUPE gave notice of its intent to strike, Air Canada acted on these contingency plans and ultimately cancelled over 3,200 flights in August 2025.

    Financial impact. The financial impact of the labour disruption, which included an unlawful strike, is estimated to be $375 million in operating income and adjusted EBITDA. This amount is derived from the combination of three components. First, the revenue impact is estimated to be $430 million, mainly due to refunds issued to customers, customer compensation and lower than expected travel bookings in August and early September. Second, $145 million in costs are estimated to have been avoided due to less flying activity, largely attributable to lower fuel expenses. Third, the cost avoidance was partially offset by an estimated $90 million of incremental costs associated with reimbursements to customers for out-of-pocket expenses and labour-related operating costs.

    Affected customers. Air Canada deeply regrets the impact of the disruption on its customers and remains committed to resolving every claim submitted by affected customers quickly and accurately, having done so for more than 60,000 claims to date. Air Canada continues to update its progress and to provide information on its goodwill policies at the dashboard available at www.aircanada.com/action.

    Arbitration with CUPE. Air Canada and CUPE are proceeding to arbitration to finalize the wage portion of the four-year tentative agreement. No labour disruption can be initiated by either party during the arbitration process or the term of the new agreement.

    Updated Full Year 2025 Outlook

    Air Canada is restoring and updating its full year 2025 financial and capacity guidance to reflect the financial and operational impact of the CUPE labour disruption and its expectations for the remainder of 2025, as follows:

    MetricUpdated 2025 GuidancePrior 2025 Guidance
    (Suspended on August 18, 2025)
    Adjusted EBITDA$2.9 billion to $3.1 billion$3.2 billion to $3.6 billion
    ASM capacity0.5% to 1.5% increase versus 20241% to 3% increase versus 2024
    Adjusted CASM14.60 ¢ to 14.70 ¢14.25 ¢ to 14.50 ¢
    Free cash flow-$50 million to $150 millionBreak even +/- $200 million

  • London Calling! Air Canada Keeps Ottawa connected Year- Round

    • Ottawa-London Heathrow flights continue through Winter 2025-26
    • Only Canadian airline linking Canada’s capital non-stop to Europe
    • Wide array of connections at Heathrow across Europe, the Middle East, India and Africa

    MONTRÉAL, Sept. 23, 2025 /CNW/ – Air Canada announced today its Ottawa to London Heathrow non-stop flights will continue for Winter 2025-26, ensuring year-round connectivity between Canada’s capital city and the United Kingdom’s largest airport and a premier international gateway. Flights are available for booking now at aircanada.com, through Air Canada Contact Centres, and via travel agents. 

    Air Canada announced today its Ottawa to London Heathrow non-stop flights will continue for Winter 2025-26, ensuring year-round connectivity between Canada's capital city and the United Kingdom's largest airport and a premier international gateway. (CNW Group/Air Canada)

    “Air Canada continues to solidify its leadership serving our country’s capital and we are excited to keep Ottawa connected to one of the world’s most important global gateways all year long. Customers travelling for business, corporate and leisure from the National Capital Region and abroad will enjoy the ease and convenience of international travel options to and from Ottawa. We can’t wait to welcome you onboard our London flights this winter and beyond,” said Mark Galardo, Executive Vice President & Chief Commercial Officer, and President of Cargo, at Air Canada.

    “In today’s global landscape, strong connections between Canada’s Capital Region and strategic markets like the United Kingdom are more vital than ever. Air Canada’s decision to extend its YOW-LHR service through the winter is great news – it reflects the airline’s confidence in our region, its deep commitment to Ottawa–Gatineau, and its role as a leading international carrier” said Susan Margles, President and CEO, Ottawa International Airport Authority. “This move is a win for travellers, businesses, and our entire community.”

    “Air Canada’s expanded network is more than new destinations — it’s about strengthening Canada’s connections to the world. Most Canadian air cargo travels in the belly of passenger planes, which means every new route also opens a new trade corridor for Canadian goods. The extension of the Ottawa–London service will give Canadian businesses faster and more reliable access to the UK and Europe, supporting our exporters, driving investment, and creating good jobs here at home. Stronger connectivity in the skies means stronger growth on the ground — and ensures Canada remains a leader in the global economy,” stated The Honourable Maninder Sidhu, Minister of International Trade. 

    “I am delighted that service from Ottawa to London Heathrow will now be available year-round. I regularly hear from business leaders and residents that we need more direct links to Ottawa. The connection to London has been very successful and well-received. Expanding to year-round service will enhance Ottawa’s success as both a business and visitor destination. It strengthens our connection to the world, supports economic growth, and makes our city even more accessible as a place to visit, live, and invest in,” said Mark Sutcliffe, Mayor of Ottawa.

    “With the strength tourism has shown throughout the summer months helping to set the foundation going into the colder season, Air Canada’s extension of the Heathrow to Ottawa route for the winter is a tangible signal of confidence in Ottawa as a year-round destination,” said Michael Crockatt, President and CEO of Ottawa Tourism. “This continued service ensures vital connectivity with our top overseas market. We appreciate Air Canada’s commitment and confidence, and we remain focused on supporting this route through proactive marketing and by offering an appealing destination for all visitors.”

    Ottawa-London Heathrow schedule:

    FlightFromToDepartArriveDays of
    Operation
    Winter
    Season*
    AC 888Ottawa (YOW)London Heathrow
    (LHR)
    21:5509:20 +1 dayWed, Fri, SunNov. 2, 2025-
    Mar. 27, 2026
    AC 889London Heathrow
    (LHR)
    Ottawa (YOW)12:0014:30Wed, Fri, SunNov. 2, 2025-
    Mar. 27, 2026
    *Flights will ramp up to 4 weekly flights for Summer 2026 beginning March 28, 2026

    In addition to its London Heathrow route, Air Canada will operate over 450 weekly flights to and from Ottawa this winter across a range of regional, domestic, international and transborder flights.

    About Air Canada

    Air Canada is Canada’s largest airline, the country’s flag carrier and a founding member of Star Alliance, the world’s most comprehensive air transportation network. Air Canada provides scheduled service directly to more than 180 airports in Canada, the United States and Internationally on six continents. It holds a Four-Star ranking from Skytrax. Air Canada’s Aeroplan program is Canada’s premier travel loyalty program, where members can earn or redeem points on the world’s largest airline partner network of 45 airlines, plus through an extensive range of merchandise, hotel and car rental partners. Through Air Canada Vacations, it offers more travel choices than any other Canadian tour operator to hundreds of destinations worldwide, with a wide selection of hotels, flights, cruises, day tours, and car rentals. Its freight division, Air Canada Cargo, provides air freight lift and connectivity to hundreds of destinations across six continents using Air Canada’s passenger and freighter aircraft. Air Canada’s climate-related ambition includes a long-term aspirational goal of net-zero greenhouse gas emissions by 2050. 

  • Air Canada Adds Select Transborder Routes

    • New San Antonio to Toronto beginning Summer 2026
    • New Cleveland and Columbus to Montréal beginning Summer 2026

    MONTRÉAL, Sept. 22, 2025 /CNW/ – Air Canada announced today it is adding new transborder flights and boosting capacity in select transborder markets for Summer 2026. Flights are now available for purchase at aircanada.com, through Air Canada Contact Centres, and via travel agents.

    Air Canada announced today it is adding new transborder flights and boosting capacity in select transborder markets for Summer 2026. (CNW Group/Air Canada)
    Air Canada announced today it is adding new transborder flights and boosting capacity in select transborder markets for Summer 2026. (CNW Group/Air Canada)

    “Air Canada is launching services to San Antonio and linking Columbus and Cleveland to Montreal to support travel between these destinations and points across our global network. We are also boosting capacity on other markets to provide additional travel options for customers on both sides of the Atlantic,” said Mark Galardo, Executive Vice President & Chief Commercial Officer, and President, Air Canada Cargo.

    New flights:

    FlightFromToDepartArriveDays of
    Operation
    Season
    AC 1019Toronto (YYZ)San Antonio, Texas (SAT)18:2021:00Mon, Wed, FriMay-Oct, 2026
    AC 1018San Antonio, Texas (SAT)Toronto (YYZ)10:3015:07Tue, Thu, SatMay-Oct, 2026
    AC 8647Montreal (YUL)Cleveland (CLE)16:4018:14DailyMay-Oct, 2026
    AC 8648Cleveland (CLE)Montreal (YUL)14:4016:25DailyMay-Oct, 2026
    AC 8621Montreal (YUL)Columbus (CMH)16:4018:39DailyMay-Oct, 2026
    AC 8622Columbus (CMH)Montreal (YUL)14:4016:22DailyMay-Oct, 2026

    Air Canada is set to boost its transborder capacity by 15 per cent in Summer 2026 compared to its Summer 2025 schedule. While in line with its Summer 2024 transborder capacity level, the planned 2026 increase is aimed at increasing choices for travellers connecting between Air Canada’s international network and these markets.

    About Air Canada

    Air Canada is Canada’s largest airline, the country’s flag carrier and a founding member of Star Alliance, the world’s most comprehensive air transportation network. Air Canada provides scheduled service directly to more than 180 airports in Canada, the United States and Internationally on six continents. It holds a Four-Star ranking from Skytrax. Air Canada’s Aeroplan program is Canada’s premier travel loyalty program, where members can earn or redeem points on the world’s largest airline partner network of 45 airlines, plus through an extensive range of merchandise, hotel and car rental partners. Through Air Canada Vacations, it offers more travel choices than any other Canadian tour operator to hundreds of destinations worldwide, with a wide selection of hotels, flights, cruises, day tours, and car rentals. Its freight division, Air Canada Cargo, provides air freight lift and connectivity to hundreds of destinations across six continents using Air Canada’s passenger and freighter aircraft. Air Canada’s climate-related ambition includes a long-term aspirational goal of net-zero greenhouse gas emissions by 2050.

  • Air Canada Vacations Travellers’ Top Picks Awards Crown Bali, Santorini, and Rome as Canadians’ Dream Destinations

    • Canadians nationwide cast their votes celebrating their most treasured and sought-after travel spots across 10 diverse and exciting categories
    • Bali takes the top spot for Wellness, with Santorini dominating the Bucket List category, and Rome shining in Arts & Culture

    MONTRÉAL, Sept. 19, 2025 /CNW/ – Canadian travellers have spoken! Air Canada Vacations has announced the winners of its first-ever Travellers’ Top Picks Awards, a celebration of Canadian wanderlust that drew over 100,000 entries and sparked a nationwide conversation about the places we dream to explore. Travellers voted across 10 categories curated by Air Canada Vacations experts, sending their favourite destinations to the summit of Canadians’ travel wish lists.

    “Canadians love to travel, which is what inspired us to create the Travellers’ Top Picks Awards,” said Selma Filali, Senior Director of Marketing and Ecommerce, Air Canada Vacations. “Travel is often influenced by third party recommendations and reviews, which is why it was important to us, as Canada’s leading vacation expert, to invite Canadian travellers to be a part of the narrative by sharing their unique perspectives on the destinations they love most.”

    Bali, Indonesia emerged as the ultimate dream destination with over 21,500 votes, winning the Wellness category and topping the overall list for its immersive retreats and tranquil scenery. The iconic cliffs and postcard-perfect sunsets of Santorini, Greece followed closely in second place by dominating the Bucket List category. Coming in third, Rome, Italy earned praise for its rich history and vibrant arts scene.  

    Top 10 Winners by Category:

    1. Beach Vacation: Grace Bay, Turks and Caicos tops this category for its pristine white sands and crystal-clear waters.
    2. Bucket List: Santorini, Greece known for iconic cliffs, whitewashed houses, and azure seas make it the definitive pick.
    3. Foodie Favourite: Naples, Italy earns this delicious crown, beloved for its authentic cuisine, especially as the birthplace of pizza.
    4. Adventure Travel: Kauai, Hawaii, U.S.A. distinguishes itself with lush landscapes and thrilling outdoor activities, making it an adventure lover’s paradise.
    5. Arts & Culture: Rome, Italy takes the lead thanks to its unmatched blend of ancient history, renaissance masterpieces and vibrant contemporary creativity.
    6. Wellness: Bali, Indonesia captivates as the champion with its holistic retreats and spiritual experiences.
    7. Romance: Paris, France known as the eternal city of love, reaffirmed its status as the world’s most romantic escape.
    8. City Break: New York City, New York, U.S.A. recognized for its boundless energy came out on top as the perfect city getaway.
    9. Hidden Gem: Singapore, Singapore stands out with its rich cultural heritage and world-class food scene in a city where modernity and tradition blend beautifully.
    10. Family: Honolulu, Hawaii, U.S.A. shines for its beautiful beaches, calm waters and family-friendly attractions sure to please all ages.

    The awards also feature detailed Top 10 lists across each category, showcasing an impressive range of international destinations, from the thermal spas of Whistler to Venice’s romantic canals, the colourful streets of Willemstad, and Dubai’s round-the-clock energy.

    Sparking conversations about the places Canadians love

    Nino Montagnese, Vice President of Air Canada Vacations, said “By inviting Canadians to share their dream destinations and favourite vacation experiences we’ve created a living map of what travel means to our community – the special memories it holds, and all the excitement of adventures to come.”

    Air Canada Vacations also invited travel writers and media across Canada to join the conversation. Their stories and insights helped spark new ideas and shine a light on the diverse range of destinations that inspire Canadian travellers.

    For more details and travel inspiration, visit travellerstoppicks.aircanadavacations.com

    About Air Canada Vacations:

    Celebrating 50 years of making dreams travel, Air Canada Vacations is a leading travel expert that delivers unparalleled travel moments to Canadians. A repeat recipient of the Agents’ Choice Award and Travel Pulse Canada Readers’ Choice Award, the tour operator offers expertly curated vacation packages that include all-inclusive options, Flight & Hotel packages, tours, cruises, car rentals, excursions, and a variety of activities and experiences. With destinations spanning the globe, including Mexico and the Caribbean, Central and South America, Europe, Canada, USA, Australia, New Zealand, Dubai, and Asia, Air Canada Vacations makes travel easy and memorable for Canadians. For a seamless travel experience, Air Canada Vacations offers enhanced customer service with access to destination representatives in key regions, ensuring local service and support throughout the trip. Air Canada Vacations packages include flights on board Air Canada and Air Canada Rouge and the ability to earn and redeem Aeroplan® points. To learn more about making your dreams travel, visit aircanadavacations.com.

  • Air Canada Announces Changes to its Regional Network

    • New Fredericton to Ottawa, and Moncton to Ottawa daily flights
    • New Fort McMurray to Vancouver flights, three times weekly
    • More Sudbury to Toronto flights, increasing from two to three flights daily

    MONTRÉAL, Sept. 19, 2025 /CNW/ – Air Canada today announced changes to its regional network that include new flights connecting Ottawa to both Fredericton and Moncton beginning Dec. 15, 2025, and non-stop flights from Vancouver to Fort McMurray starting Dec. 2, 2025. The airline is also increasing flights from Toronto to Sudbury as of Feb. 1, 2026. All flights will be operated with Air Canada Express Q400 aircraft. Flights are now available for purchase at aircanada.com, through Air Canada Contact Centres, and via travel agents.

    Air Canada today announced changes to its regional network that include new flights connecting Ottawa to both Fredericton and Moncton beginning Dec. 15, 2025, and non-stop flights from Vancouver to Fort McMurray starting Dec. 2, 2025. (CNW Group/Air Canada)
    Air Canada today announced changes to its regional network that include new flights connecting Ottawa to both Fredericton and Moncton beginning Dec. 15, 2025, and non-stop flights from Vancouver to Fort McMurray starting Dec. 2, 2025. (CNW Group/Air Canada)

    “Air Canada is diversifying its domestic regional network this fall to capitalize on travel demand in growing markets. Our newest Ottawa routes will connect the National Capital Region to two expanding areas in New Brunswick – its capital city, Fredericton, and Moncton, the province’s largest urban and fastest growing area. We have strategically designed these New Brunswick flights to connect in Ottawa to and from our domestic and sun network for additional travel choices,” said Mark Galardo, Executive Vice President & Chief Commercial Officer, and President, Cargo at Air Canada.

    “The addition of non-stop flights from Fort McMurray to Vancouver, and more flights from Sudbury to Toronto will link these airports directly to our Vancouver and Toronto hubs, bringing corporate travellers a multitude of connecting options throughout our global network,” concluded Mr. Galardo.

    FlightFromToDepart  Arrive  Days of
    Operation  
    Season
    AC2548  Ottawa (YOW)Fredericton
    (YFC)
    15:4018:10dailyYear-round,
    begins Dec. 15  
    AC2549Fredericton
    (YFC)
    Ottawa (YOW)16:1517:00dailyYear-round,
    begins Dec. 15
    AC7890Ottawa (YOW)Moncton
    (YQM)
    17:5520:40dailyYear-round,
    begins Dec. 15
    AC7891Moncton
    (YQM)
    Ottawa (YOW)05:5007:00dailyYear-round,
    begins Dec. 16
    AC7790Vancouver
    (YVR)
    Fort McMurray  
    (YMM)
    15:1018:31Tue, Wed,
    Thur
    Year-round,
    begins Dec. 2
    AC7791Fort McMurray  
    (YMM)
    Vancouver
    (YVR)
    19:1020:47Tue, Wed,
    Thur
    Year-round,
    begins Dec. 2

    Sudbury increased capacity

    RouteIncrease compared to previous year                               
    Sudbury (YSB) to Toronto (YYZ)         Seat capacity increases 50%; flights increase from 2 to 3
    daily flights, year-round, effective Feb. 1, 2026

    As part of these network adjustments, Air Canada is also taking the difficult decision to suspend operations to Bathurst and to North Bay effective Jan. 30, 2026, for commercial viability reasons. Air Canada will implement these suspensions in line with its obligations under the Canada Transportation Act.

    This winter, Air Canada will offer over 60,000 seats each day on more than 500 daily flights to 49 destinations across Canada.

    About Air Canada

    Air Canada is Canada’s largest airline, the country’s flag carrier and a founding member of Star Alliance, the world’s most comprehensive air transportation network. Air Canada provides scheduled service directly to more than 180 airports in Canada, the United States and Internationally on six continents. It holds a Four-Star ranking from Skytrax. Air Canada’s Aeroplan program is Canada’s premier travel loyalty program, where members can earn or redeem points on the world’s largest airline partner network of 45 airlines, plus through an extensive range of merchandise, hotel and car rental partners. Through Air Canada Vacations, it offers more travel choices than any other Canadian tour operator to hundreds of destinations worldwide, with a wide selection of hotels, flights, cruises, day tours, and car rentals. Its freight division, Air Canada Cargo, provides air freight lift and connectivity to hundreds of destinations across six continents using Air Canada’s passenger and freighter aircraft. Air Canada’s climate-related ambition includes a long-term aspirational goal of net-zero greenhouse gas emissions by 2050. 

  • Air Canada Elevates the Regional Flying Experience with Reimagined Q-400 Amenities Offering New Standards of Comfort

    • Fast, Free Wi-Fi sponsored by Bell on flights from Billy Bishop Toronto City Airport to Montréal and Ottawa begins in October, an industry first
    • New ergonomic seating installed by mid-2026
    • Redesigned cabin interiors featuring new tones and refined textures, evocative of Canada and its diverse regions
    Air Canada Elevates the Regional Flying Experience with Reimagined Q-400 Amenities Offering New Standards of Comfort (CNW Group/Air Canada)

    MONTRÉAL, Sept. 17, 2025 /CNW/ – Air Canada announced today the beginning of a major upgrade program for its regional fleet, providing customers a heightened level of comfort and convenience. Under the initiative, 25 De Havilland Dash 8-400 aircraft operated for Air Canada Express by Jazz Aviation LP (Jazz) will undergo a full cabin redesign to install new seating, new interiors and, on select aircraft initially, flying from Billy Bishop Toronto City Airport, onboard Fast, Free Wi-Fi in an industry first for this aircraft type.

    Fast, Free Wi-Fi sponsored by Bell on flights from Billy Bishop Toronto City Airport to Montréal and Ottawa begins in October, an industry first (CNW Group/Air Canada)
    Fast, Free Wi-Fi sponsored by Bell on flights from Billy Bishop Toronto City Airport to Montréal and Ottawa begins in October, an industry first (CNW Group/Air Canada)

    “Air Canada Express is at the heart of how we serve Canadian communities. It brings people together, whether connecting families across the country, or linking businesses to the world through our global network. This innovative project is an industry-first, and it reflects the pride we take in serving customers with care and class. By bringing many of the design details and comforts of our largest jets to the Canadian-made Dash 8-400, even our shortest flights can feel special,” said Mark Nasr, Executive Vice President & Chief Operations Officer at Air Canada.

    “We’re pleased to partner with Air Canada on these exciting upgrades to our Dash 8-400 fleet,” said Doug Clarke, President of Jazz – Air Canada’s largest regional partner and operator of Air Canada Express service to Toronto City (YTZ) and over 70 other destinations across Canada and the U.S. “This investment in innovative seating, refreshed cabin interiors, and industry-leading onboard Wi-Fi reflects our shared commitment to safety, operational excellence, and delivering exceptional customer service.”

    Refined experience

    Air Canada’s refurbishment of the Canadian made, Jazz Dash 8-400 fleet will occur in phases through 2026. The major elements of the program include:

    Inflight Wi-Fi at Billy Bishop

    Beginning in October, Air Canada will be the first airline to offer Fast, Free Wi-Fi to Billy Bishop Toronto City Airport travellers. The industry-leading service providing high-quality Internet means customers will now have gate-to-gate connectivity so they can enjoy non-stop productivity while travelling between the city airport and Montréal or Ottawa, the country’s most heavily used corridors for business travel.

    It is the first time Wi-Fi has been made available on a De Havilland Dash 8-400 aircraft type anywhere in the world. The introduction of fast, free Wi-Fi complements the other amenities Air Canada customers flying from Billy Bishop now enjoy, including frequent departures, complimentary premium snacks, beer and wine, and exclusive access for eligible customers to the Aspire Air Canada Café.1 The installation of Wi-Fi on the balance of the Dash 8-400 fleet is being determined, and the airline has already fitted 97 per cent of its mainline Air Canada and Air Canada Rouge aircraft with next-generation connectivity systems for Wi-Fi sponsored by Bell. It is tracking to complete this fleet-wide transformation in 2026.

    1 The Aspire Air Canada Café at Toronto Billy Bishop Airport is available to Air Canada customers with Aeroplan 50K, 75K, or Super Elite Status, Star Alliance Gold status, or anyone with an Aeroplan premium co-branded credit card.

    New Seating

    Twenty-five Air Canada Express Dash 8-400 operated by Jazz will be equipped with next generation, well-padded, ergonomic seats from Expliseat. (CNW Group/Air Canada)

    Twenty-five Air Canada Express Dash 8-400 operated by Jazz will be equipped with next generation, well-padded, ergonomic seats from Expliseat. The seats will feature new branding and design language expressed through the seat’s dress cover. All seats will include a seatback multi-use device holder for tablets and phones, as well as a table tray. The installation of the new seating has an expected completion date for the program in mid-2026. Each aircraft will have 78 seats, and pitch will be unchanged.

    Cabin Interior Redesign

    The cabins of these same 25 Dash 8-400s will be upgraded to a new standard reflective of Air Canada’s mainline aircraft interiors. The design incorporates colours, textures and tones of those found in nature in Canada, reinforcing Air Canada’s pride in being the nation’s flag carrier.

    Air Canada Express

    Air Canada enhances its domestic and transborder network through commercial agreements with regional carriers, including a capacity purchase agreement with Jazz Aviation, a wholly owned subsidiary of Chorus Aviation Inc., operating flights on behalf of Air Canada under the Air Canada Express brand. Regional flying forms an integral part of the airline’s strategy and commitment to Canadians, connecting local communities across Canada and supporting the growth of its international network by providing valuable feed to Air Canada and Air Canada Rouge routes.

    About Air Canada 

    Air Canada is Canada’s largest airline, the country’s flag carrier and a founding member of Star Alliance, the world’s most comprehensive air transportation network. Air Canada provides scheduled service directly to more than 180 airports in Canada, the United States and Internationally on six continents. It holds a Four-Star ranking from Skytrax. Air Canada’s Aeroplan program is Canada’s premier travel loyalty program, where members can earn or redeem points on the world’s largest airline partner network of 45 airlines, plus through an extensive range of merchandise, hotel and car rental partners. Through Air Canada Vacations, it offers more travel choices than any other Canadian tour operator to hundreds of destinations worldwide, with a wide selection of hotels, flights, cruises, day tours, and car rentals. Its freight division, Air Canada Cargo, provides air freight lift and connectivity to hundreds of destinations across six continents using Air Canada’s passenger and freighter aircraft. Air Canada’s climate ambition includes a long-term aspirational goal of net-zero greenhouse gas emissions by 2050.

  • CUPE Requests Cancellation of Mediation

    • Wage portion of the agreement will head directly to arbitration
    • All other items, including ground pay, already in force
    • No labour disruption can be initiated, and flights will continue to operate as normal

    MONTRÉAL, Sept. 16, 2025 /CNW/ – Air Canada and the Canadian Union of Public Employees (CUPE) reached a four-year tentative agreement for its flight attendants in August. This agreement, which was not ratified by the flight attendants, was achieved without concessions from the union and included improvements to wages, pensions and benefits, while also including a mutually agreed-to modernization of compensation for work performed on the ground. Details about the agreement can be found here.

    In contemplating the potential outcome of not ratifying the tentative agreement, the parties mutually agreed that the wage portion would be referred to mediation and, if no agreement was reached at that stage, it would continue to the arbitration process previously ordered by the Canada Industrial Relations Board. The parties also agreed that no labour disruption could be initiated, and therefore flights will continue to operate as normal.

    On Friday, September 12, 2025, CUPE asked to dispense with the mediation process and have the wage component proceed directly to arbitration.

    While remaining committed to the entirety of the process, Air Canada, in a spirit of cooperation, has agreed to CUPE’s request. This will provide cabin crew with wage increases and their retro pay, dating back to April 2025, as soon as possible.

    About Air Canada

    Air Canada is Canada’s largest airline, the country’s flag carrier and a founding member of Star Alliance, the world’s most comprehensive air transportation network. Air Canada provides scheduled service directly to more than 180 airports in Canada, the United States and Internationally on six continents. It holds a Four-Star ranking from Skytrax. Air Canada’s Aeroplan program is Canada’s premier travel loyalty program, where members can earn or redeem points on the world’s largest airline partner network of 45 airlines, plus through an extensive range of merchandise, hotel and car rental partners. Through Air Canada Vacations, it offers more travel choices than any other Canadian tour operator to hundreds of destinations worldwide, with a wide selection of hotels, flights, cruises, day tours, and car rentals. Its freight division, Air Canada Cargo, provides air freight lift and connectivity to hundreds of destinations across six continents using Air Canada’s passenger and freighter aircraft. Air Canada’s climate-related ambition includes a long-term aspirational goal of net-zero greenhouse gas emissions by 2050.

  • Air Canada Unveils 2025 Best New Restaurants Finalists, Celebrating Canada’s Trailblazing Culinary Hotspots


    • The 2025 list features 31 of Canada’s most exciting new restaurants, spanning 10 cities from across Canada
    • Air Canada’s Best New Restaurants is the country’s longest-running ranking for new restaurants and top culinary talent
    • The Top 10 will be revealed in Toronto on November 17, 2025

    MONTRÉAL, Sept. 16, 2025 /CNW/ – Air Canada has revealed the finalists for the 2025 Best New Restaurants list, spotlighting 31 trailblazing establishments shaping Canada’s dining culture today. From St. John’s, Newfoundland to Victoria, BC, the finalists reflect the talent, diversity, and creativity fuelling the country’s culinary scene. 

    Air Canada Unveils 2025 Best New Restaurants Finalists, Celebrating Canada's Trailblazing Culinary Hotspots (CNW Group/Air Canada)

    “Food connects us to our roots, our communities, and to one another. Air Canada’s Best New Restaurants celebrates the stories and flavours that define Canada’s diverse culinary scene,” said Andrew Shibata, Vice President, Brand at Air Canada. “Year after year, we are proud to showcase the people and places shaping Canada’s culinary identity – inspiring Canadians to discover new destinations and create unforgettable trips around the country’s most exciting dining experiences.” 

    The finalists for Air Canada’s Best New Restaurants 2025 are recognized for the quality of their food, level of service, and commitment to culture and culinary creativity. Each finalist tells its own story, blending personal vision with local ingredients and diverse cultural influences to deliver unique and unforgettable dining experiences.

    Restaurants selected were new openings between May 1, 2024, and April 30, 2025, nominated independently by Air Canada’s Best New Restaurants national panel of trusted culinary voices. To ensure authenticity, an anonymous culinary expert visited the shortlisted restaurants as any guest would. Using a rigorous framework, and in collaboration with DINR, the finalists were selected and the Top 10 determined.

    The 2025 finalists for Air Canada’s Best New Restaurants are (in alphabetical order):

    aKin, Toronto; Baby Baby, Winnipeg; Bona Fide, Montreal; Claire Jacques, Montreal; DOPO + Bar Rocca, Calgary; ELEM, Vancouver; General Public, Toronto; Janevca, Victoria; June, Vancouver; Le Violon, Montreal; Linny’s, Toronto; Maven, Toronto; Molenne, Montreal; Mystic, Halifax; Nero Tondo, Vancouver; Niwa, Vancouver; No. 8, Burlington; Olia, Edmonton; Panacée, Montreal; Pasta Pooks, Montreal; Rabbit Rabbit, Victoria; Rabble, St. John’s; Restaurant Limbo, Montreal; Rotisserie La Lune, Montreal; Selene, Vancouver; Shirley’s, Winnipeg; Sumibiyaki Arashi, Vancouver; Sushi Hyun Omakase, Vancouver; Sushi Nishinokaze, Montreal; Tribute, Halifax; Yan Dining Room, Toronto.

    The restaurants have been invited to join DINR, where they will be featured as Air Canada Best New Restaurant finalists. A longtime collaborator of the program, DINR showcases Canada’s top culinary destinations and offers guests exclusive reservation access, original editorial content, and entry to sought-after culinary events.

    Launched in 2002, Air Canada’s Best New Restaurants is the country’s longest-running ranking for new restaurants and top Canadian culinary talent. The program continues to showcase the country’s best “Food Worth Flying For,” providing a career-changing platform for chefs while bringing Canada’s unique culinary identity to global audiences. 

    Montreal’s Sabayon captured national attention by taking the top spot in 2024. In Toronto, Osteria Giulia, which took top spot in 2022, and Edulis, recognized in 2012, remain two of the city’s most coveted reservations. Sunnys Chinese, honoured in 2021, has since become a lively Kensington Market favourite. In Vancouver, AnnaLena, part of the 2015 edition’s Top 10, continues to stand out as an iconic must-try destination.

    The Top 10 restaurants will be revealed on November 17 at the much-anticipated 2025 Air Canada’s Best New Restaurant celebration in Toronto, hosted by renowned chef Chuck Hughes. The winning restaurants will also be showcased on Air Canada’s Best New Restaurants website.

    About Air Canada

    Air Canada is Canada’s largest airline, the country’s flag carrier and a founding member of Star Alliance, the world’s most comprehensive air transportation network. Air Canada provides scheduled service directly to more than 180 airports in Canada, the United States and Internationally on six continents. It holds a Four-Star ranking from Skytrax. Air Canada’s Aeroplan program is Canada’s premier travel loyalty program, where members can earn or redeem points on the world’s largest airline partner network of 45 airlines, plus through an extensive range of merchandise, hotel and car rental partners. Through Air Canada Vacations, it offers more travel choices than any other Canadian tour operator to hundreds of destinations worldwide, with a wide selection of hotels, flights, cruises, day tours, and car rentals. Its freight division, Air Canada Cargo, provides air freight lift and connectivity to hundreds of destinations across six continents using Air Canada’s passenger and freighter aircraft. Air Canada’s climate-related ambition includes a long-term aspirational goal of net-zero greenhouse gas emissions by 2050. 

  • Air Canada Earns Passenger-Rated Five Star Global Airline Award for Sixth Consecutive Year at the APEX 2026 Awards

    • Air Canada’s onboard Wi-Fi also named Best Inflight Connectivity

    MONTRÉAL, Sept. 12, 2025 /CNW/ – Air Canada is proud to have received, for the sixth consecutive year, a Five Star Global Airline Award at the Airline Passenger Experience Association (APEX) 2026 Awards, which were presented last night. Air Canada’s onboard Wi-Fi sponsored by Bell, which is complimentary for Aeroplan Members, was ranked as the Best Inflight Connectivity. The awards are based on votes from over 1 million customers.

    Air Canada is proud to have received, for the sixth consecutive year, a Five Star Global Airline Award at the Airline Passenger Experience Association (APEX) 2026 Awards. (CNW Group/Air Canada)

    “On behalf of Air Canada’s 40,000 global employees, I thank APEX for confirming our status as a leading global carrier by conferring this award and our customers for their demonstrated loyalty in choosing to fly with us. And I am also pleased to see our investments to become an industry leader in inflight connectivity recognized with an award for Best Inflight Connectivity, which is complimentary for our Aeroplan Members. We remain committed to delivering the best possible experience every time a customer uses our website or digital app, or are seated onboard our aircraft. We have some exciting developments coming very soon that I am confident our customers will greatly appreciate. Thank you for your confidence in Air Canada,” said Michael Rousseau, President and Chief Executive Officer of Air Canada. 

    The APEX Five Star and Four Star Airline Awards stand as the only global awards entirely based on neutral, third-party passenger feedback and insights gathered through APEX’s partnership with TripIt from Concur, the world’s most used travel-organizing app. For the 2026 Awards, over one million PNR verified flights have been rated by passengers spanning over 600 airlines from around the world using a five-star scale. The APEX Five Star and APEX Four Star Airline Awards are independently certified by a professional external auditing company.

    Air Canada’s 2026 APEX Five Star Award is the latest in a series of awards received by Air Canada for its industry-leading products and services this year, which include:

    • Best Airline in North America in 2025 (Skytrax)
    • 2025 Skytrax World’s Best Business Class Lounge Dining for the second straight year for the Toronto Signature Suite
    • 2025 Skytrax Best Cabin Crew in Canada and North America.
    • 2025 Skytrax Best Low-Cost Airline for its Rouge subsidiary
    • 2025 Skytrax Most Family Friendly Airline in North America
    • 2025 Skytrax Best Premium Economy Class Onboard Catering in North America
    • 2025 Skytrax Best Business Class Onboard Catering in North America
    • 2025 Skytrax Best Business Class Lounge in North America.

    About Air Canada

    Air Canada is Canada’s largest airline, the country’s flag carrier and a founding member of Star Alliance, the world’s most comprehensive air transportation network. Air Canada provides scheduled service directly to more than 180 airports in Canada, the United States and Internationally on six continents. It holds a Four-Star ranking from Skytrax. Air Canada’s Aeroplan program is Canada’s premier travel loyalty program, where members can earn or redeem points on the world’s largest airline partner network of 45 airlines, plus through an extensive range of merchandise, hotel and car rental partners. Through Air Canada Vacations, it offers more travel choices than any other Canadian tour operator to hundreds of destinations worldwide, with a wide selection of hotels, flights, cruises, day tours, and car rentals. Its freight division, Air Canada Cargo, provides air freight lift and connectivity to hundreds of destinations across six continents using Air Canada’s passenger and freighter aircraft.