CALGARY, AB, Oct. 15, 2025 /CNW/ – WestJet and TELUS, two of Canada’s most trusted and iconic brands, have linked their loyalty programs to deliver industry-leading value and flexibility to their members. Starting today, WestJet Rewards and TELUS Rewards members who link their accounts can earn, transfer and redeem points across the programs, unlocking exclusive travel and connectivity benefits. They will also automatically receive WestJet seat selection vouchers and TELUS Roaming Passes, helping them travel comfortably and stay connected.

The linked loyalty platforms means members who link their accounts can:

• earn WestJet points on their TELUS bills;
• redeem WestJet points towards their TELUS services and the TELUS Rewards catalogue; and
• convert their TELUS Rewards points into WestJet points, unlocking flights, vacation packages and more through the new WestJet Rewards eStore.

As an added bonus, members who link their accounts before November 30, 2025 will receive a free entry into a contest to win an all-inclusive WestJet vacation for two to Mexico.

“Together, WestJet and TELUS are showing what’s possible when Canadian companies come together to put members first – prioritizing affordability and enhancing how Canadians earn, redeem and save,” said Steve McClelland, WestJet Vice-President, Loyalty & Strategic Partnerships. “Whether booking WestJet flights and vacations, upgrading TELUS services or staying connected on the go, this partnership empowers Canadians to get more from their rewards with everyday value.”

Both TELUS and WestJet launched transformed rewards programs in 2025, redefining customer loyalty with enhanced member recognition and value. TELUS unveiled the most comprehensive transformation of TELUS Rewards in the program’s history, now engaging customers from coast-to-coast with a revolutionary tier-based system that rewards customers based on the number of products and services they have, unlocking elevated status and exclusive perks at every level. WestJet announced the most significant enhancements to WestJet Rewards in the program’s 15-year history, making it easier than ever for members to earn and redeem points and save on flights, vacations or enhanced travel experiences.

“By combining TELUS’ leadership in connectivity with WestJet’s excellence in travel, we’re providing our customers with more value for their loyalty and creating a seamless ecosystem that rewards them in new and meaningful ways,” said Zainul Mawji, Executive Vice-president and President, TELUS Consumer Solutions. “TELUS Rewards members can transform their everyday connectivity into memorable travel experiences, and WestJet Rewards members can redeem their points for TELUS services like innovative streaming bundles, smart home products, internet, mobile phones and more. Together, we’re creating an integrated experience that adds value to how our members live, work and explore.”

Currently, WestJet Rewards members can enjoy WestJet Wi-Fi, presented by TELUS, delivering high-speed internet on more than 100 of WestJet’s narrowbody aircraft, letting guests stream video, work and stay connected. By the end of 2025, WestJet expects the entire narrowbody fleet in scope will be outfitted with this fast and free Wi-Fi.

WestJet Rewards and TELUS Rewards members can link their accounts today at either westjet.com/telusrewards or telus.com/my-rewards. For full contest terms and conditions please click here.

About WestJet    
WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia.  

As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet Cargo, the WestJet Group is Canada’s leading low-cost airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Airline extends 13-year partnership agreement for an additional seven years

CALGARY, AB, Oct. 14, 2025 /CNW/ – WestJet announces the extension of its partnership agreement with the Toronto Blue Jays as the team’s Official Airline for the next seven years. Since first teaming up in 2012, WestJet has been a fully integrated partner, creating unforgettable experiences for fans by connecting them to games and Blue Jays experiences across Canada and the US, establishing the iconic WestJet Flight Deck at Rogers Centre and TD Ballpark, and supporting Jays Care Foundation through the Gift of Flight.

“The renewal of our longstanding partnership with the Toronto Blue Jays reinforces our commitment to investing in meaningful travel experiences for Canadians,” said John Weatherill, WestJet Executive Vice-President and Chief Commercial Officer. “As we continue working to bring guests closer to the people and places they love the most, this partnership brings together two iconic Canadian brands and makes it easier for fans across the country to cheer on Canada’s team.”

As part of a renewed multi-year partnership agreement, WestJet’s presence will continue to be prominently featured throughout Rogers Centre and on broadcast. Fans can expect to see WestJet branding across key stadium locations, including the iconic WestJet Flight Deck, behind home plate, and throughout Spring Training at TD Ballpark in Dunedin, Florida. Additionally, WestJet will remain an iconic part of the Toronto Blue Jays fan experience by continuing to offer engaging in-game promotions for fans to win WestJet Rewards points, contests and opportunities for WestJet Rewards Members to unlock exclusive offers, unique experiences and benefits. These activations build on WestJet’s longstanding tradition of surprising and delighting fans throughout the season.

With service between Toronto and more than 21 Canadian and US destinations, WestJet is reaffirming its commitment to connecting fans from across Canada, bringing them closer to the game they love. In light of this renewal, keep an eye on the skies in 2026 for something exciting in celebration of the Toronto Blue Jays 50^th Season and WestJet’s 30^th Anniversary.

“We are thrilled to renew our partnership with WestJet today for another seven years as we continue working together to bring Blue Jays fans from across Canada closer to the game they love,” said Mark Ditmars, Toronto Blue Jays Vice President, Partnerships.

About WestJet  

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. 

As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet Cargo, the WestJet Group is Canada’s leading low-cost airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians. 

CALGARY, AB, Oct. 9, 2025 /CNW/ – The sky is no longer the limit for binge-watchers, remote workers, online shoppers or social media scrollers. Today, WestJet is celebrating a sky-high milestone: 100 of its 737 aircraft now offer WestJet Wi-Fi presented by TELUS. That’s right — WestJet now leads the pack with the world’s largest fleet of 737 Starlink-equipped aircraft, a feat no other airline in the world has achieved among its mainline fleet.

“We’re entering a new era of inflight internet in Canada, giving our guests the power to unlock world-class connectivity from 35,000 feet,” said Samantha Taylor, WestJet Executive Vice-President and Chief Experience Officer. “This is a real game-changer for our guests, and we are proud to be the only airline in Canada offering this cutting-edge technology on its mainline fleet.”

Buckle up, log on and prepare for takeoff

WestJet Wi-Fi, presented by TELUS, is free for WestJet Rewards members and will radically transform the way guests on board can browse, stream, swipe and work from the sky, just like they would at home, and they can do so from the moment they board the plane until they walk out the door at their destination.

The rollout, delivered by Starlink, featuring high-speed and ultra-low latency, has been flying at full speed since February 2025 and is soaring ahead of schedule. The airline intends to complete installation on all its Boeing 737-800 and 737-8 MAX aircraft by the end of 2025.

“Since installation began, we have been hearing from guests how they love the connectivity,” adds Taylor. “We love to see those posts and want to see more!”

For the rest of the month, WestJet and Sunwing guests logging into WestJet Wi-Fi, presented by TELUS, will be encouraged to share their Wi-Fi experience. Additionally, to celebrate the milestone of the 100th installation, WestJet may be surprising select guests with WestJet points and flights until the end of October.

About WestJet 

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. 

As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet Cargo, the WestJet Group is Canada’s leading low-cost airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians. 

Learn more about WestJet at westjet.com/en-ca/who-we-are 

CALGARY, AB, Sept. 29, 2025 /CNW/ – WestJet, an Alberta Partnership and Canadian commercial airline headquartered in Calgary, Alberta (“WestJet”), is providing notice to United States residents of a recent cybersecurity incident that may affect certain individuals’ personal information.

On June 13, 2025, WestJet identified suspicious activity on its systems. WestJet immediately began its investigation and determined that these were the actions of a sophisticated, criminal third party, who gained unauthorized access to WestJet’s systems.

Given the significant importance of data security to the integrity of its business, WestJet was prepared for incidents of this nature and followed its response planning by taking immediate action to contain the incident and secure its systems. As a result, at no point was the safety and integrity of WestJet’s airline operations in question.

WestJet engaged internal and external experts to perform a technical and forensic investigation to identify the nature and scope of the event. Unfortunately, WestJet confirmed that certain data was obtained from its systems. Since making that determination, WestJet diligently conducted an extensive analysis of that data to identify specific data elements and locate current contact information for certain United States residents who were impacted. As of September 15, 2025, WestJet completed that analysis and as a result is providing this notice. Due to WestJet’s internal precautionary measures, no credit card or debit card numbers, expiry dates and CVV numbers, and no guest user passwords were obtained.

The personal information involved in this incident varies from person to person. For most individuals, the type of personal information involved was not sensitive. However, for certain individuals the data may include information such as name, contact details, information and documents provided in connection with their reservation and travel, and data regarding their relationship with WestJet. In line with regulatory requirements, WestJet has identified those individuals who it will contact to provide information and support regarding this incident where WestJet has sufficient contact information. For more information, WestJet has also posted additional information and guidance on its website.

Given the criminal nature of this incident, WestJet closely cooperated with law enforcement, including the US Federal Bureau of Investigation and the Canadian Centre for Cyber Security, and has notified the relevant authorities, including the US credit reporting agencies (TransUnion, Experian, and Equifax), the applicable Attorneys General of the US States with impacted residents, Transport Canada, the Office of the Privacy Commissioner of Canada and its provincial and international counterparts as appropriate.

Containment is complete, and some additional system and data security measures have been implemented. However, analysis is ongoing, and WestJet will continue to take measures to further enhance its cybersecurity protocols.

In addition, WestJet retained the assistance of Cyberscout, a TransUnion company, in providing impacted individuals with fraud assistance and remediation services. If you received an email or letter notice about this incident directly from WestJet, that notice sets out the types of personal information about you that may have been involved in this incident and provides information on how to access identity theft protection services.

If you were not contacted by WestJet directly and would like to know whether your data was involved, please contact WestJet at 1-888-937-8538 or wjresponseteam@westjet.com.

WestJet encourages individuals to remain vigilant against incidents of identity theft and fraud, to review account statements, and monitor free credit reports for suspicious activity. Out of an abundance of caution, if potentially affected individuals would like to take additional measures to protect against identity theft, the Federal Trade Commission provides general advice here: https://consumer.ftc.gov/features/identity-theft.

We sincerely regret this situation, and we remain grateful for the support and patience of the thousands of guests and WestJetters who place their trust in us.

JLL providing FM services and more for HQ and airport sites for Canada’s second largest airline

TORONTO, Sept. 29, 2025 /CNW/ — JLL announced today that it has been selected by WestJet, Canada’s leading low-cost airline and second-largest carrier, to provide facilities management services across a 1.9-million-square-foot portfolio that includes the airline’s corporate headquarters in Calgary and 17 airport locations nationwide.

JLL’s Aviation group, led by Managing Director Koley MacKay, is responsible for the execution and strategic sourcing across the entire spectrum of soft and hard facility services, including building, electrical, elevator and HVAC maintenance; fire and life safety; janitorial; landscaping and grounds maintenance; and waste disposal and recycling services. JLL will also provide Project and Development services upon request.

The JLL team aims to revolutionize aviation standards by delivering cost savings, enhancing operational efficiency and providing WestJet with comprehensive, adaptive facilities management services that respond to the evolving demands of the aviation industry. To achieve this, JLL is deploying a full suite of cutting-edge tools, including JLL Corrigo with a call center, Azara, JAGGAER, Avetta and more, to efficiently manage and monitor work and drive savings in purchasing and sourcing.

“Our employees and our guests are at the heart of everything we do, and we want to ensure every workplace and operational environment across our network to reflect the comfort, safety and reliability that WestJet is known for,” said Doug Townsend, Senior Manager, Corporate Real Estate at WestJet. “Partnering with JLL strengthens our ability to manage a complex, nationwide portfolio with consistency, efficiency and innovation. Their proven aviation expertise and advanced tools will help us deliver reliable, cost-effective corporate real estate and facilities operations while elevating the experience for our employees and our guests.”

JLL Account Lead Winnie Buchanan and Operations Director Jeff Anderson are managing the day-to-day operations and leading a team of FM experts across the WestJet sites. JLL Solutions Development Principal Michael Colligan and the Aviation support team are aiding in support and the transition.

“We’re thrilled to partner with WestJet to deliver world-class facilities management services that will support their continued growth and operational excellence,” MacKay said. “Our specialized aviation expertise, combined with our innovative technology platform and dedicated team, positions us to help WestJet optimize their facilities operations while reducing costs and enhancing the passenger and employee experience across their extensive network.”

“As a proudly Canadian firm, WestJet represents a significant milestone in JLL’s continued expansion across Canada’s dynamic commercial real estate market,” added Scott Barras, Head of Work Dynamics Canada at JLL. “As businesses adapt to evolving workplace dynamics and operational requirements, we’re seeing increased demand for sophisticated facilities management solutions that can scale with growth. WestJet’s selection of JLL reflects our ability to deliver innovative, technology-driven services that support Canada’s leading companies as they navigate the changing landscape of workplace and operational excellence.”

JLL’s Industrials division is the premier provider of strategic real estate advisory for aviation authorities, airlines, cargo operators and airport-related enterprises. Its specialized aviation team covers the entire real estate lifecycle from strategic portfolio planning, public-private partnerships and facilities management to transaction services, project management and operational optimization. With deep expertise in airport infrastructure, cargo facilities, maintenance hangars and aviation support services, JLL brings both the industry knowledge and global reach to transform aviation real estate portfolios into high-performing assets that enhance operational efficiency, maximize revenue potential and reduce total occupancy costs while meeting stringent regulatory and safety requirements.

About WestJet
WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. 

As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet Cargo, the WestJet Group is Canada’s leading low-cost airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians. 

About JLL
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $23.4 billion and operations in over 80 countries around the world, our more than 112,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY^SM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com. 

16 September 2025

CALGARY, AB–(BUSINESS WIRE)–CUPE 8125, representing WestJet flight attendants, has officially served notice to bargain a new collective agreement.

“WestJet flight attendants are professionals who deserve to be paid for every minute they’re on the job, from pre-boarding safety checks to post-flight duties,” said Alia Hussain, President of CUPE 8125. “Unpaid work is unacceptable, and it’s time for that to end.”

Flight attendants across Canada are standing up for better treatment. This summer, Air Canada flight attendants walked off the job over similar issues, and Canadians overwhelmingly backed their fight.

“We are committed to negotiating in good faith and securing a deal that respects the critical role flight attendants play in keeping the skies safe,” said Hussain.

“Our message to WestJet is plain and simple. Pay us fairly. Pay us for all our time.”

CALGARY, AB, Sept. 15, 2025 /CNW/ – WestJet accepted the 2026 APEX Four Star Major Airline award at the APEX Global Expo in Long Beach, California. The award stands as the only global award entirely based on neutral, third-party passenger feedback and insights gathered through APEX’s partnership with TripIt® from Concur®, the world’s most used travel-organizing app.

“This recognition is a direct reflection of the passion, dedication, and excellence our frontline teams brought to life this year,” says Alex Mitchell, Vice President, Guest Experience, WestJet. “It’s a huge win for our entire WestJet team—and I couldn’t be prouder.”

This year, WestJet also had the privilege of showcasing its iconic uniform on the Expo’s global stage during the PCIAW® Fashion Show.

“Guest experience is built on global partnerships, and one of the most recognizable parts of that experience comes from WestJet’s uniformed employees,” says Elise Featherstone, Manager, Uniforms. “The uniform represents more than just attire — it’s a symbol of safety, comfort, and trust for every person who travels with us.”  

For the 2026 Awards, over one million PNR verified flights have been rated by passengers spanning over 600 airlines from around the world using a five-star scale. The APEX Five Star™ and APEX Four Star™ Airline Awards are independently certified by a professional external auditing company.