EDMONTON, Alberta | October 7, 2025 — Flair Airlines has cemented its status as Canada’s most reliable and on-time airline, posting a remarkable 89.2% A15 on-time performance (OTP) in September 2025, the best in the country and second-best in North America, behind only Avelo Airlines.
“We are setting the bar for what reliable, modern air travel should look like in Canada,” said Maciej Wilk, CEO of Flair Airlines. “To be the most on-time airline in the country and second across the entire continent is a tremendous achievement by our teams. Other airlines have premium lounges and glassware. We have flights that actually depart on time. Choose your luxury.”
With an industry-leading completion factor of 99.64%, Flair continues to outperform Canada’s major carriers:
- Flair Airlines: 89.2% OTP | 99.64%
- Air Canada: 81.96% OTP | 97.81% completion
- Porter Airlines: 88.30% OTP | 99.06% completion
- WestJet: 85.31% OTP | 98.66% completion
Flair’s internal OTP data tells an even stronger story:
- 100% on-time performance and 100% completion on September 17
- Over 50% fewer delays year-over-year
- Average arrival: 1.5 minutes early
In addition, Flair flew 351,148 passengers at an 86.1% load factor in September, while maintaining its position as Canada’s greenest airline, with 92.3 grams of CO₂ per revenue passenger mile, among the lowest in North America.
With the busy holiday travel season approaching, Flair’s industry-leading performance arrives at the perfect moment. In October, the airline launches new nonstop routes to Mexico City (CDMX) from Toronto and Vancouver, along with recently added service beginning in December to Montego Bay, Jamaica, giving Canadians even more affordable access to bucket-list destinations.
“While others are busy explaining cancellations, we’re busy flying,” added Wilk. “We’re showing up for our customers by delivering exceptional performance, and we’re expanding our network and showing Canadians that air travel can be reliable, easy, sustainable, and affordable all at once.
Flair continues to back its schedule with Canada’s only On-Time Guarantee (OTG): if a flight arrives more than 60 minutes late, customers automatically receive a $60 travel credit.
About Flair Airlines
Flair Airlines is Canada’s most reliable and greenest airline, on a mission to make air travel affordable, accessible, and enjoyable for everyone. With a growing fleet of fuel-efficient Boeing 737 aircraft, Flair connects 25 cities across Canada, the U.S., Mexico, the Dominican Republic, and Jamaica. Flair FWD is our ongoing commitment to better travel—delivering smarter service, low fares, and customer experiences that go beyond expectations.